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[alec1982]

hi all,

upon migrating to a new windows server, one of the dashboards that has section access on it is no longer accessible by the users.

Only users with full rights are able to access it but the ones that have section access authority, they get the error in the subject..

any idea?

Alec

[giakoum]

are you still using the same domain controller? Do you distribute to those users?

[alec1982]

do you mean the active directory? if that is the question then yes.

[stevedark]

Where you are referring to the NTName in Section Access, is it referring to users on the AD or on the local machine?  If it is the latter you will need to change the reference for the new machine name.

This may be a good time for me to re-post this blog post...

http://www.quickintelligence.co.uk/help-ive-locked-myself-out/‌

Steve

[alec1982]

it is from same AD.

[Peter_Cammaert]

You can check users and permissions for specific documents in QMC.

Go to QMC->Users, enter the NTNAME value of one of the users that has problems getting into the document, click the magnifying glass and select the user from the list (if the username doesn't appear, your DSC may be improperly configured) and check the tabs Documents and Distributions.

Most probably, you will find a reason overthere.

Peter

[alec1982]

I can see the user on the qmc with a cal to the document where he got access error.

[Peter_Cammaert]

That's information from the CALs tab. Did you check the "Documents" and "Distributions" tabs?

[alec1982]

yes, all is there.. the document he has access to and the match ID on the distribution tab.

[#10]

Hi,

Make sure that your are using the upper() function for the user names ( even if they look like uppercase) if you are using excel as your section access source. It happened to me once.