Handling dates - Assigning statuses as dimension - Methodology
Hello QV Experts,
I would like to know the methodology that should be used for what I want to do.
My dataset is looking something similar to this, with thousands of alerts:
Controllers are assigned some alerts that they need to resolve (to close) as fast as they can. Alert is still open when 'date alert completed' is empty.
In my dashboard I want to show over time, what was the status of those alerts at the end of each month:
And would also like to count the number of days each alert stayed open over time and from this create Ageing bucket over time:
I received help to create a master calendar, where I assigned a Status dimension: 'Created', 'Assigned', 'Completed' to it.
I believe I should do something similar but I am not really sure of the methodology...
Would you have any advice on this ? Thank you for your response !