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I am calculating backlog in defined reporting period
mainly I do selection by clsoed cases:
for example:
case closed: 31/03/2014 - 06/04/2014
So I am checking which cases have been opened bifore max(inc_closed_at) == 06/04/2014 and closed after max(inc_closed_at) == 06/04/2014
So I have number of task opened and not closed by the end of the reporting period (backlog)
count({1<
inc_opened_at ={"< $(=max(inc_closed_at))"},
inc_closed_at ={"> $(=max(inc_closed_at))"}
>}inc_number)
How can I do this for a year and group by week/month ?
I have spent many hours on that and still cant find solution
I would like show the number of tasks opened and not closed by the end of each week or each Month
any ideas ?