Large sections of PDF output show as blank red areas!

[#1]

Can anyone help please?

I am using PDFCreator for printing PDFs to file (software recommended by another online user). For single page PDFs it seems to work fine, but when the data table spills over onto a second page or more (too many columns to fit on one page), the table row labels show fine but the data is replaced/obscured by solid red fill.

In print preview, clicking with the magnifying glass on the red area temporarily lets you see your data (the red vanishes), but using the previous and next buttons to go between pages makes red filled areas appear on every page from then on as you navigate through them. The biggest issue is that the final document unfortunately doesn't work in the same way - zooming in on a red square just gives you a bigger red square! This makes it unusable in its present state.

(FYI I'm using VB script in a macro within Qlikview to produce the report PDF)

Any ideas most gratefully received. If nothing else can anyone recommend an alternative PDF generation software that they know works when printing tables to multiple pages?

Regards

Graham

[#2]

Which version are you using? I reported this issue to support shortly after version 9 came out. I received an e-mail recently saying the issue had been resolved. I think that may have been the newest version, RC2.

I haven't been able to take a look at it as I'm back on 8.5 for a while.

[#3]

Thank you very much for the rapid response! I'm using the 'current' version (9.8) downloaded from pdfforge.org. I don't know about "rc2"?

I've emailed the authors direct having read your response, but it sounds like it might be a niggling bug that's hard to find if it's been around since 9 came out.

I take it you're saying if I can get my hands on an old copy of the software (pre-9) it should work OK? Did you find any other workarounds for the problem?

Regards, Graham

[#4]

I was actually speaking of the QlikView version number. I don't believe the issue was present in QlikView 8.5. I also believe the issue should be fixed if you download the most recent version of QlikView (it looks like they refer to it as SR2 on the QlikView site).

Also, QlikView has their own PDF writer available. If you're using a third-party PDF writer, is there a reason you don't use QlikView's version?

[#5]

I inherited this task from a team member who just left our company. For some reason he went with PDFCreator rather than the Qlikview offering - I have no idea why. If I get round to it I'll try switching over to Qlikview's tool as that should make for a more 'integrated' solution by the sounds of it.

For the moment though your recommendation of downloading the latest version of Qlikview has solved my problem, so thank you very much for all your help.

King regards, Graham

[#6]

Hello again. Following continued issues with the PDF printer I was using I decided to take your advice and switch to the Qlikview PDF Printer. Unfortunately, the only reliable looking reference I can find to downloading it is in this forum (your post on 07-02-2009 4:27). There is no longer a 'Which Product' option on the downloads page to allow you to select the PDF Writer, and I can't find it in the general list that is there. Can you tell me where I might find it please?

Regards, Graham

[#7]

Go to: http://www.qlik.com/download/

Then select PDF Writer in the second column. There is only one version of the PDF Writer, 7.52.

It's not the PDF Writer version number that matters, it's the QlikView version. If you have the newest QlikView 9 release, you shouldn't see the red boxes. When I first discovered this problem, I was getting the red boxes on my physical printouts (well gray since it was B&W) and on PDFs.

[#8]

Sorry, I understand what you're saying, but the point is there is no 'PDF Writer' entry in the second column! Do I need to get my account permissions on the website upgraded to see it or something? I notice there's a comment on the bottom of the page about contacting your Account Manager if you can't see all the downloads...

[#9 · Accepted solution]

Oh, sorry, I misunderstood. The PDF Writer is available to me when I got to the downloads page. My organization has Server and Publisher, so I don't know if the PDF Writer is part of one of those. I'm not seeing anything about contacting an account manager when I load the page either, so it sounds like there is something different based on the single sign on.

I would e-mail QlikView and/or your account manager and see if they can help you out.

[#10]

Thanks for your help.