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Claudiu_Anghelescu
Specialist
Specialist

Messsage Error when Save

error.png

Hello,

When I try to Save the document this messagge appears.

I tried also to make Save As.. but nothing.

 

In facts the document it's saved but has only 60Mb. Usually the document has 230Mb.

I noticed that it's happening for other documents.

 

I have this error since 2 weeks, first time was everything fine.

 

Thansks in advance!!

 

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Labels (1)
2 Replies
Brett_Bleess
Former Employee
Former Employee

The only thing this can be I think is that we are unable to get the exclusive lock on the file, or we have lost it, that is the only reason we would not be able to save back to the file.  The odd thing though is you cannot do a File\Save As either, which I would expect should work.  In that case it would seem the NTFS rights on the file/folder may have things restricted to Read only or Read/Write but not Modify, but I think it would be just Read, as you cannot do Save As, which would be Write.  See what the Effective Permissions are for you user account on the file to be sure you have Write and/or Modify rights.  

Cheers,
Brett

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Claudiu_Anghelescu
Specialist
Specialist
Author

I have some problems with my account, that it is known. I will check the permissions. Thanks!

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