Print Report in Ajax gives timeout (QV11.20SR6)

[#1]

Hi,

We have a Qlikview enterprise server 2008 with QV11.20SR6, In one of the QV documents, we have one button with the action PrintReport (PDF), and when this is accessed via ajax, after 1 minute, it looses connection and in the Webserver log is returned the following error:

"Warning Execute error: The communication with QlikView Server failed (TimedOut)!"

We already tested adding the line to the settings.ini, "PDFPrintTimeoutInSeconds= 120" but didn't help.

Any suggestion?

Could anyone help me?

Thanks.

[quwok · Accepted solution]

It sounds like your web server is timing out, look for the config.xml file of the web server (usually under C:\ProgramData\QlikTech\WebServer\config.xml) and amend the value of <QvsTimeout>60</QvsTimeout> to something larger.

[#3]

That solved this problem.

Thanks.