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TICKETNUMBER | WORKSTATUS | MODIFIEDON |
CD1300000256246 | Pending for Customer Approval | 2/6/2013 |
CD1300000256246 | Customer Approved | 2/7/2013 |
CD1300000256246 | Pending for Customer Approval | 2/8/2013 |
CD1300000256246 | Customer Approved | 2/8/2013 |
CD1300000256246 | Pending for Customer Approval | 2/8/2013 |
CD1300000256246 | Customer Approved | 2/8/2013 |
CD1300000256246 | Pending for Customer Approval | 2/9/2013 |
CD1300000256246 | Customer Approved | 2/9/2013 |
CD1300000256246 | Pending for Customer Approval | 2/9/2013 |
CD1300000256246 | Customer Approved | 2/13/2013 |
There is 1 unique TickerNumber against which there are several status.
What i need is to find out the difference between 1st 'Pending for Customer Approval' status and
2nd 'Customer Approved' status than again find out the differnce between 3rd 'Pending for Customer Approval' status
and 4th 'Customer Approved' status and so on and at last i want to sum all the differences.
The desired result should be like this :
TICKETNUMBER | WORKSTATUS | MODIFIEDON | Customer Approved - Pending for Customer Approval | Sum |
CD1300000256246 | Pending for Customer Approval | 2/6/2013 | 2/7/2013 - 2/6/2013 | 1 |
CD1300000256246 | Customer Approved | 2/7/2013 | ||
CD1300000256246 | Pending for Customer Approval | 2/8/2013 | 2/8/2013 - 2/8/2013 | 0 |
CD1300000256246 | Customer Approved | 2/8/2013 | ||
CD1300000256246 | Pending for Customer Approval | 2/8/2013 | 2/8/2013 - 2/8/2013 | 0 |
CD1300000256246 | Customer Approved | 2/8/2013 | ||
CD1300000256246 | Pending for Customer Approval | 2/9/2013 | 2/9/2013 - 2/9/2013 | 0 |
CD1300000256246 | Customer Approved | 2/9/2013 | ||
CD1300000256246 | Pending for Customer Approval | 2/9/2013 | 2/13/2013 - 2/9/2013 | 4 |
CD1300000256246 | Customer Approved | 2/13/2013 | ||
TOTAL | 5 |
Hi.
See the attached example.
Hope this help!.
Regards.
Sir your Answer was very helpful but the data i have shared earlier was just of 1 case there were around thousands of cases.
So, i cant assign 1 or 2 for Status using Inline function since i don't know the order of Status. That is not possible for below data. I am sharing you another scenario. Please help me on this.
TICKETNUMBER | WORKSTATUS | MODIFIEDON |
CD1300000304725 | Pending for Customer Approval | 10-07-13 |
CD1300000304725 | Customer Approved | 11-07-13 |
CD1300000304725 | Customer Approved | 11-07-13 |
CD1300000304725 | Pending for Customer Approval | 11-07-13 |
CD1300000304725 | Pending for Customer Approval | 11-07-13 |
CD1300000304725 | Pending for Customer Approval | 24-07-13 |
CD1300000304725 | Pending for Customer Approval | 26-07-13 |
CD1300000304725 | Customer Approved | 12-08-13 |
CD1300000304725 | Pending for Customer Approval | 13-08-13 |
CD1300000304725 | Customer Approved | 13-08-13 |
What exactly i need is :
TICKETNUMBER | WORKSTATUS | MODIFIEDON | Cases to Pick | Sum (Total) |
CD1300000304725 | Pending for Customer Approval | 10-07-13 | Min1 | Max1-Min1 = 1 Day |
CD1300000304725 | Customer Approved | 11-07-13 | ||
CD1300000304725 | Customer Approved | 11-07-13 | Max1 | |
CD1300000304725 | Pending for Customer Approval | 11-07-13 | Min2 | Max2-Min2 = 30 Days |
CD1300000304725 | Pending for Customer Approval | 11-07-13 | ||
CD1300000304725 | Pending for Customer Approval | 24-07-13 | ||
CD1300000304725 | Pending for Customer Approval | 26-07-13 | ||
CD1300000304725 | Customer Approved | 12-08-13 | Max2 | |
CD1300000304725 | Pending for Customer Approval | 13-08-13 | Min3 | Max3 - Min3 = 0 Day |
CD1300000304725 | Customer Approved | 13-08-13 | Max3 | |
TOTAL | 1 + 30 + 0 = 31 Days | |||
To Pick Minimum Ticket Number and Maximum Creation date not only once but number of times if Multiple status appear against same Ticket Number. | ||||
Hi Nag.
See the attached example.
Hope this help!.
Regards.