QlikView doesn't send alerts via e-mail until the file is open

[#1]

Hello.

I've made a file with an alert system, and this file is reloaded via batch file every 15 minutes. Everything is working except one thing: I don't receive e-mail until I open the file in QlikView. If, when I open, the alert should be triggered, I get the mail, but I don't get it when the file is just updated.

My settings are the same as the ones in this screenshot, with the difference that I don't have any bookmark and "All clear" is flagged:

Do you have any clue, please?

[dcohen13]

is this for the settings in qmc or the qvw user preferences?

[venkat1]

Hi friend,

can you please tell me how to set up a alert for sending the automated emails of daily sales to the users without opening the application.