Selection eraser isn't working

[#1]

I use Qlikview at work through an access point, and recently downloaded the free "Personal Edition" of Qlikview in order to be able to further develop the QVW's I have access to.

I'm not sure if I changed a setting unintentionally, but now when I make a selection and try to clear it using the eraser icon, nothing happens. Anybody have any thoughts?

I have tried playing with a few settings like "Reset clear state" and unlocking selections, but nothing seems to fix my problem.

Thanks in advance!

[HirisH_V7]

Hi ,

Do check whether,

Clear Icons is Checked or not

HTH,

Hirish

[HirisH_V7]

Hi,

Is Eraser not working means,

• Any lock field is kept as action.
• At Clear button any state is set means reset the state
• Is there any Calculated dimension set like aggr(only({$<Date={'01/01/2016'}>} Order),order)

Check this,

HTH,

Hirish

[#4]

Thanks for the quick reply!

Unfortunately, none of these suggestions appear to be working. Let me try to be a little more specific:

-The issue occurs with ALL sheets on ALL QVW's that I have access to, so I don't think it has to do with a setting of just one list box or current selections box.

The eraser icons appear normal (the "clear icons" box is checked in all of my current selection boxes), but when I click them they do not clear the selection.

-The eraser icons were working fine until I installed the personal edition of Qlikview - I didn't add any calculated dimensions such as the one you suggested.

-Hitting "Unlock" does not solve the issue, and I've tried "Reset Clear State" as well but it still doesn't work.

-When I go to the "Current Selections" option on the standard navigation tab at the top of the screen, I am able to clear selections by right clicking and selecting "Clear." But if I go to any physical "Current Selections" boxes, right clicking and clicking "Clear" does not work, nor do the eraser icons.

Let me know if you have any more suggestions or thoughts - I appreciate the help!

[HirisH_V7]

Hi,

Can you Post your Sample app if possible.

-Hirish

[#6]

Unfortunately I can't -

The apps are remote as I believe they are held on our company server - so I do not have access to the source file. When I create my own new QVW the issue isn't occuring.

Thanks for your help and patience,

[HirisH_V7]

Does this issue occur on the Access point itself  or on QV Desktop to on your Server !!

[#8]

The issue occurs in both places - in the Qlikview personal edition that I installed on my desktop, as well as the Access Point.

[HirisH_V7]

Hi,

Can you please share a screen shot of it!

-Hirish

[sasiparupudi1]

Did you try un-install ,restart and install again?

hth
Sasi