authention error

[#1]

what is the reason of this error

[santhoo_san]

Try opening in the desktop version using open in Server and then try opening in IE.

If you have not opened the application for more than 28 days, you will get this error.

[avinashelite]

Do you have access for this document??

[#4]

yes. even though only some users can access & some are not

[avinashelite]

Have you implemented section access and how often the dashboard is refreshed ??

[#6]

there is no section access

[#7]

only doc cal

[amit_saini]

Hi,

I think this is license issue , checked named cals list.

Thanks,

AS

[avinashelite]

I think then its the DNS entry problem , please ask your server team to check the IP addresss  were being published for the server, ideal it should point for a single ip .

[#10]

i have check it out but its not working