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Hi All,
| status | close_flag |
| closed | -1 |
| >closed | -1 |
| cancelled | -1 |
| chlid ticket | 0 |
| child ticket…. | 0 |
| complete | 0 |
| completed | 0 |
| closed-app | -1 |
| open | 0 |
in the above table close_flag = -1 to combine the all closed fields into one closed field ,child ticket and child ticket.... both are same to combined this two into one filed like child ticket and also complete, completed both are same. to combined the this two into one field like completed . Then after to calculate the the count status in expression tab how to calculate the expression without using wild match and match function. any one plz tell me....urgent
Check this
Create one more field in your script...
IF(WildMatch(Trim(status),'*close*'),'Closed',
IF(WildMatch(Trim(status),'*ch??d ticket*'),'Child Ticket',
IF(WildMatch(Trim(status),'*complete*'),'Completed',status))) as NewStatus
Now create a straight table
Dimension
NewStatus
Expression
COUNT(Distinct close_flag)
or
COUNT(close_flag)
Thank you anbu cheliyan
Thank you Manish
Please close the thread by selection appropriate answer if you got your answer..
how to close the thread
You have to select Correct or Helpful answers from same screen shown below..
Whenever someone answering/replying your thread, you will see this screen below reply.. you can select only one correct and two helpful answers... By selecting correct answer will close the thread... This will help other members who have got the same type of problems...

Try using Compress() function
click on ur question it will refresh the window then u will get options like correct answers and helpful answers