reload of doc fails

[#1]

I am having trouble getting a document to reload on a server.

I have 2 servers setup almost identically.

Everything is running under a domain service account on both servers,

The only difference is that on one server the service account has been assigned a local license (the kind you use on your local PC).

On this server the reloads work.

On the other server I have not assigned the license.

I have loaded a document onto both servers. It loads and displays on the access point properly.

The error comes when I try to reload the document. I was told that a local license is not required for the reload on the server.

Here is the log from the reload:

(2011-10-31 18:35:05) Information: Reloading..

(2011-10-31 18:35:15) Information: Reloading...

(2011-10-31 18:35:17) Information: The Source Document reload complete. DocumentPath=D:\QV\DOCUMENTS\APPO2.qvw

(2011-10-31 18:35:17) Information: Memory Allocation Delta for this file=-3.93 Mb. Available Physical Memory Before Reload=6993.04 Mb. Available Physical Memory After Reload=7022.22 Mb. Total Physical Memory=7022.22 Mb.

(2011-10-31 18:35:17) Error: The Source Document was NOT reloaded successfully. DocumentPath=D:\QV\DOCUMENTS\APPO2.qvw.

(2011-10-31 18:35:17) Information: Initializing Reload (0), Finished (65250)(2011-10-31 18:35:17) Error: Reload failed.

(2011-10-31 18:35:17) Information: Closing the document.

(2011-10-31 18:35:18) Information: Closed the QlikView Engine successfully. ProcessID=3528

(2011-10-31 18:35:18) Information: Initializing (0), Finished (454)

(2011-10-31 18:35:18) Error: Reload failed. Distribution skipped.

(2011-10-31 18:35:18) Error: The task "QVQA/APPO2.qvw" failed. ErrorCount=3

Can anyone tell me what I might be missing?

thank you,

Kevin

[Qvmaster2019]

I am having the same issue.

Root cause is can be found here:

Information: Memory Allocation Delta for this file=-3.93 Mb

The Delta (difference) is negative. Meaning, the available memory before reload is smaller compared to available memory after reload.

Try to minimize the size of your application by removing some unneeded fields, objects etc.

[Qvmaster2019]

I am having the same issue.

Root cause is can be found here:

Information: Memory Allocation Delta for this file=-3.93 Mb

The Delta (difference) is negative. Meaning, the available memory before reload is smaller compared to available memory after reload.

Try to minimize the size of your application by removing some unneeded fields, objects etc.

[rwunderlich]

Take a look at the document log to find out why the reload is failing. Best guess is ODBC driver setup issue.

-Rob