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chaitanyajami
Partner - Creator
Partner - Creator

unable to install qliksense desktop

Hi all,

Even though i have .NET framework installed in my laptop i am unable to install qliksense 3.1 , its windows7 showing below errors can someone please help me.

error.png

[0C18:0164][2016-11-23T18:48:09]i001: Burn v3.10.0.2103, Windows v6.1 (Build 7600: Service Pack 0), path: D:\Qlik_Sense_Desktop_setup.exe

[0C18:0164][2016-11-23T18:48:09]i000: Initializing string variable 'ADDLOCAL' to value 'ALL'

[0C18:0164][2016-11-23T18:48:09]i000: Initializing string variable 'SKIPSTARTSERVICES' to value '0'

[0C18:0164][2016-11-23T18:48:09]i000: Initializing string variable 'CONFIGSERVICES' to value '1'

[0C18:0164][2016-11-23T18:48:09]i000: Initializing string variable 'MODIFY' to value '0'

[0C18:0164][2016-11-23T18:48:09]i000: Initializing string variable 'OriginalFileName' to value 'Qlik_Sense_Desktop_setup'

[0C18:0164][2016-11-23T18:48:09]i000: Initializing string variable 'INSTALLDIR' to value '[ProgramFiles64Folder]\Qlik\Sense'

[0C18:0164][2016-11-23T18:48:09]i000: Initializing string variable 'ISEMBEDDED' to value '0'

[0C18:0164][2016-11-23T18:48:09]i009: Command Line: ''

[0C18:0164][2016-11-23T18:48:09]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\user\AppData\Local\Temp\Qlik_Sense_Desktop_3.1_SR2_20161123184809.log'

[0C18:0164][2016-11-23T18:48:09]i000: Setting string variable 'WixBundleOriginalSource' to value 'D:\Qlik_Sense_Desktop_setup.exe'

[0C18:0164][2016-11-23T18:48:09]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'D:\'

[0C18:0164][2016-11-23T18:48:09]i000: Setting string variable 'WixBundleName' to value 'Qlik Sense Desktop 3.1 SR2'

[0C18:0164][2016-11-23T18:48:09]i000: Setting string variable 'WixBundleManufacturer' to value 'QlikTech International AB'

[0C18:0164][2016-11-23T18:48:09]i000: Loading prerequisite bootstrapper application because managed host could not be loaded, error: 0x80131700.

[0C18:0C6C][2016-11-23T18:48:10]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033

[0C18:0C6C][2016-11-23T18:48:10]i000: Setting version variable 'WixBundleFileVersion' to value '10.7.1.0'

[0C18:0164][2016-11-23T18:48:10]i100: Detect begin, 4 packages

[0C18:0164][2016-11-23T18:48:10]i000: Setting string variable 'NETFRAMEWORK45' to value '378389'

[0C18:0164][2016-11-23T18:48:10]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{F319934C-1C5E-4B89-9A8E-DDF1C54A040E}'

[0C18:0164][2016-11-23T18:48:10]i000: Setting numeric variable 'QlikViewDesktop10X64SrcToSr5' to value 0

[0C18:0164][2016-11-23T18:48:10]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{997FF31A-80C9-4B92-8F80-10953D2AE9A3}'

[0C18:0164][2016-11-23T18:48:10]i000: Setting numeric variable 'QlikViewDesktop10X86SrcToSr5' to value 0

[0C18:0164][2016-11-23T18:48:10]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A8EA2D08-EDBC-48F3-80D7-1EEE1A8E0913}'

[0C18:0164][2016-11-23T18:48:10]i000: Setting numeric variable 'QlikViewDesktop8X64' to value 0

[0C18:0164][2016-11-23T18:48:10]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D2CF9A7C-1CD9-4C62-B9FE-942893F84889}'

[0C18:0164][2016-11-23T18:48:10]i000: Setting numeric variable 'QlikViewDesktop8X86' to value 0

[0C18:0164][2016-11-23T18:48:10]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{2A7C0763-D448-40A5-B602-39086F255088}'

[0C18:0164][2016-11-23T18:48:10]i000: Setting numeric variable 'QlikViewDesktop9X64' to value 0

[0C18:0164][2016-11-23T18:48:10]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{343ACA46-AF91-495F-A64F-81F9736638FB}'

[0C18:0164][2016-11-23T18:48:10]i000: Setting numeric variable 'QlikViewDesktop9X86' to value 0

[0C18:0164][2016-11-23T18:48:10]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{65E859BA-5BD7-4936-938B-4B151FED1263}'

[0C18:0164][2016-11-23T18:48:10]i000: Setting numeric variable 'QlikViewOcx10X86SrcToSr5' to value 0

[0C18:0164][2016-11-23T18:48:10]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{B030B7BD-CD13-45AA-8376-167E2E138C54}'

[0C18:0164][2016-11-23T18:48:10]i000: Setting numeric variable 'QlikViewPublisher8X64' to value 0

[0C18:0164][2016-11-23T18:48:10]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{CCACAAE2-CA00-4D9A-88BE-947AE4EE38E0}'

[0C18:0164][2016-11-23T18:48:10]i000: Setting numeric variable 'QlikViewPublisher8X86' to value 0

[0C18:0164][2016-11-23T18:48:10]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{B030B7BD-CD13-45AA-8376-167E2E138C54}'

[0C18:0164][2016-11-23T18:48:10]i000: Setting numeric variable 'QlikViewPublisher9X64' to value 0

[0C18:0164][2016-11-23T18:48:10]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{CCACAAE2-CA00-4D9A-88BE-947AE4EE38E0}'

[0C18:0164][2016-11-23T18:48:10]i000: Setting numeric variable 'QlikViewPublisher9X86' to value 0

[0C18:0164][2016-11-23T18:48:10]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{31572C57-0591-4F94-B5EC-34806D0290DB}'

[0C18:0164][2016-11-23T18:48:10]i000: Setting numeric variable 'QlikViewServer10X64SrcToSr5' to value 0

[0C18:0164][2016-11-23T18:48:10]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{354F6EFD-CCB5-482B-AB80-5FC082F2B051}'

[0C18:0164][2016-11-23T18:48:10]i000: Setting numeric variable 'QlikViewServer10X86SrcToSr5' to value 0

[0C18:0164][2016-11-23T18:48:10]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1068C914-E626-4547-9115-3A5EF7BE2162}'

[0C18:0164][2016-11-23T18:48:10]i000: Setting numeric variable 'QlikViewServer8X64' to value 0

[0C18:0164][2016-11-23T18:48:10]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{22FF271C-5039-4243-A5E5-59283724126B}'

[0C18:0164][2016-11-23T18:48:10]i000: Setting numeric variable 'QlikViewServer8X86' to value 0

[0C18:0164][2016-11-23T18:48:10]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1068C914-E626-4547-9115-3A5EF7BE2162}'

[0C18:0164][2016-11-23T18:48:10]i000: Setting numeric variable 'QlikViewServer9X64' to value 0

[0C18:0164][2016-11-23T18:48:10]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{22FF271C-5039-4243-A5E5-59283724126B}'

[0C18:0164][2016-11-23T18:48:10]i000: Setting numeric variable 'QlikViewServer9X86' to value 0

[0C18:0164][2016-11-23T18:48:10]i000: Product or related product not found: {BAEED71A-B323-4F93-A2B3-4D74C88382B4}

[0C18:0164][2016-11-23T18:48:10]i000: Setting numeric variable 'QlikViewServer1120_x64' to value 2

[0C18:0164][2016-11-23T18:48:10]i000: Product or related product not found: {628CB566-5F3D-47F9-AAC3-40571B11161B}

[0C18:0164][2016-11-23T18:48:10]i000: Setting numeric variable 'QlikViewDesktop1120_x64' to value 2

[0C18:0164][2016-11-23T18:48:10]i000: Product or related product not found: {C8242EA7-DE44-4472-B739-62B4A9080F88}

[0C18:0164][2016-11-23T18:48:10]i000: Setting numeric variable 'QlikViewServer1120_x86' to value 2

[0C18:0164][2016-11-23T18:48:10]i000: Trying per-machine extended info for property 'State' for product: {E61ED3DB-432C-4961-8B3D-0784C31E3914}

[0C18:0164][2016-11-23T18:48:10]i000: Setting numeric variable 'QlikViewDesktop1120_x86' to value 5

[0C18:0164][2016-11-23T18:48:10]i000: Product or related product not found: {CCECD2EB-5E4E-43E0-BDB7-D33690D205EF}

[0C18:0164][2016-11-23T18:48:10]i000: Setting numeric variable 'QlikViewPlugin1120_x86' to value 2

[0C18:0164][2016-11-23T18:48:10]i000: Product or related product not found: {65C96F8A-E1CC-4658-9717-7F9FEC55CA5D}

[0C18:0164][2016-11-23T18:48:10]i000: Setting numeric variable 'QlikViewServer1120_2012' to value 2

[0C18:0164][2016-11-23T18:48:10]i052: Condition 'NETFRAMEWORK45 >= 379893' evaluates to false.

[0C18:0164][2016-11-23T18:48:10]i101: Detected package: NetFx452Full, state: Absent, cached: None

[0C18:0164][2016-11-23T18:48:10]i101: Detected package: SenseDesktop, state: Absent, cached: None

[0C18:0164][2016-11-23T18:48:10]i101: Detected package: DemoApps, state: Absent, cached: None

[0C18:0164][2016-11-23T18:48:10]i101: Detected package: DesktopConnectors, state: Absent, cached: None

[0C18:0164][2016-11-23T18:48:10]i052: Condition 'VersionNT64 >= v6.1' evaluates to false.

[0C18:0164][2016-11-23T18:48:10]e000: Qlik Sense Desktop 3.1 SR2 requires a newer version of Windows.

[0C18:0164][2016-11-23T18:48:10]e000: Error 0x81f40001: Bundle condition evaluated to false: VersionNT64 >= v6.1

[0C18:0164][2016-11-23T18:48:10]i199: Detect complete, result: 0x0

2 Replies
stevedark
Partner Ambassador/MVP
Partner Ambassador/MVP

Hi there,

I've not had a problem with any version of the Qlik Sense Desktop installing.  I would suggest that it is most likely that your .Net framework is not at the correct version.

Try downloading and installing from here:

Download Microsoft .NET Framework 4.5 from Official Microsoft Download Center

Steve

chaitanyajami
Partner - Creator
Partner - Creator
Author

Hey,

Thanks for the response and suggestion, would try doing that.