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Hello,
I am asking your support about the following problem on a service of Qlikview.
After the unsuccesfully access on Qlikview console, installed into a test server, I catched a service stop of QlikviewManagementService with these errors:
TITAPPQVK01WITS | 1000 | Error | Application Error | Application | 22/01/2021 10:22:10 |
Application: QVManagementService.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Exception
at QMSBackendInterface.QMSBackend.Startup(Int32, System.String, SNMP.SnmpService ByRef)
at QMS.MainLoop.Run(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart(System.Object)
TITAPPQVK01WITS | 1000 | Error | Application Error | Application | 22/01/2021 10:22:10 |
Faulting application name: QVManagementService.exe, version: 11.20.13206.0, time stamp: 0x56560a4e
Faulting module name: KERNELBASE.dll, version: 6.3.9600.19724, time stamp: 0x5ec5262a
Exception code: 0xe0434352
Fault offset: 0x0000000000007afc
Faulting process id: 0x1d8c
Faulting application start time: 0x01d6f09ff9acfc0c
Faulting application path: E:\Program Files\QlikView\Management Service\QVManagementService.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 4db1aedb-5c93-11eb-80f7-005056b0120a
Faulting package full name:
Faulting package-relative application ID:
TITAPPQVK01WITS | 7034 | Error | Microsoft-Windows-Service Control Manager | System | 22/01/2021 10:22:11 |
The QlikView Management Service service terminated unexpectedly. It has done this 13 time(s).
Below is a piece of log of C:\ProgramData\QlikTech\ManagementService\Log
And the system features of the server where is installed Qlikview version 11.20
Version=11.20.13206.0
LOG
04/03/2021 10:09:43.6856436 Error System.IO.FileNotFoundException: Could not find file 'H:\Shares\CONF_BE\QMS\QVPR\SourceDocumentFolderResource.xml'. || File name: 'H:\Shares\CONF_BE\QMS\QVPR\SourceDocumentFolderResource.xml' || at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) || at System.IO.File.InternalMove(String sourceFileName, String destFileName, Boolean checkHost) || at QVPRXML.QVPRXMLFileHandler.GetXmlTableFromDisk(String i_TableName, QVPRXMLStorage i_Storage) || at QVPRXML.QVPRXMLFileHandler.GetXmlTable(String i_TableName, Guid i_ID, QVPRXMLStorage i_Storage) || at QVPRXML.Transaction.QVPRXMLTransaction.GetXmlTable(String i_TableName, QVPRXMLStorage i_Storage, Boolean i_ForEdit) || at QVPRXML.QVPRXMLStorage.<FindRows>d__1b.MoveNext() || at QVPRXML.QVPRXMLStorage.Find(String i_Tablename, Type QvprClass, QVPRQuery i_QvprQuery, QVPRXMLTransaction io_QvprXmlTransaction) || at QVPRDAL.QVPRObject.Searcher`1.GetResults(IQVPRTransaction i_Trans) || at QMSBackendDDL.Config.ValidateFolderResourceReferencesForUserDocuments(Int32 logID)
04/03/2021 10:09:43.6856436 Information Validating mail templates...
04/03/2021 10:09:43.7012642 Error System.IO.FileNotFoundException: Could not find file 'H:\Shares\CONF_BE\QMS\QVPR\DistributionService.xml'. || File name: 'H:\Shares\CONF_BE\QMS\QVPR\DistributionService.xml' || at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) || at System.IO.File.InternalMove(String sourceFileName, String destFileName, Boolean checkHost) || at QVPRXML.QVPRXMLFileHandler.GetXmlTableFromDisk(String i_TableName, QVPRXMLStorage i_Storage) || at QVPRXML.QVPRXMLFileHandler.GetXmlTable(String i_TableName, Guid i_ID, QVPRXMLStorage i_Storage) || at QVPRXML.Transaction.QVPRXMLTransaction.GetXmlTable(String i_TableName, QVPRXMLStorage i_Storage, Boolean i_ForEdit) || at QVPRXML.QVPRXMLStorage.<FindRows>d__1b.MoveNext() || at QVPRXML.QVPRXMLStorage.Find(String i_Tablename, Type QvprClass, QVPRQuery i_QvprQuery, QVPRXMLTransaction io_QvprXmlTransaction) || at QVPRDAL.QVPRObject.Searcher`1.GetResults(IQVPRTransaction i_Trans) || at QMSBackendDDL.Config.ValidateMailTemplates(Int32 logID)
04/03/2021 10:09:43.7012642 Information Performing database consistency check...
04/03/2021 10:09:43.7325215 Error Failed to Checking consistency on conn_Job_task. System.IO.FileNotFoundException: Could not find file 'H:\Shares\CONF_BE\QMS\QVPR\DocumentTask.xml'. || File name: 'H:\Shares\CONF_BE\QMS\QVPR\DocumentTask.xml' || at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) || at System.IO.File.InternalMove(String sourceFileName, String destFileName, Boolean checkHost) || at QVPRXML.QVPRXMLFileHandler.GetXmlTableFromDisk(String i_TableName, QVPRXMLStorage i_Storage) || at QVPRXML.QVPRXMLFileHandler.GetXmlTable(String i_TableName, Guid i_ID, QVPRXMLStorage i_Storage) || at QVPRXML.Transaction.QVPRXMLTransaction.GetXmlTable(String i_TableName, QVPRXMLStorage i_Storage, Boolean i_ForEdit) || at QVPRXML.QVPRXMLStorage.<FindRows>d__1b.MoveNext() || at System.Linq.Enumerable.WhereSelectEnumerableIterator`2.MoveNext() || at System.Linq.Buffer`1..ctor(IEnumerable`1 source) || at System.Linq.Enumerable.ToArray[TSource](IEnumerable`1 source) || at QVPRXML.QVPRXMLStorage.FindIDs(String i_Tablename, QVPRQuery i_QvprQuery, QVPRXMLTransaction io_QvprTransaction) || at QMSBackendDDL.Config.CheckConsistency(Int32 logID)
04/03/2021 10:09:43.7325215 Information Database consistency check finished successfully...
04/03/2021 10:09:43.7325215 Information Checking for default AuthTable...
04/03/2021 10:09:43.7325215 Information Exception when checking for default AuthTable finished successfully...System.IO.FileNotFoundException: Could not find file 'H:\Shares\CONF_BE\QMS\QVPR\AuthTableDef.xml'. || File name: 'H:\Shares\CONF_BE\QMS\QVPR\AuthTableDef.xml' || at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) || at System.IO.File.InternalMove(String sourceFileName, String destFileName, Boolean checkHost) || at QVPRXML.QVPRXMLFileHandler.GetXmlTableFromDisk(String i_TableName, QVPRXMLStorage i_Storage) || at QVPRXML.QVPRXMLFileHandler.GetXmlTable(String i_TableName, Guid i_ID, QVPRXMLStorage i_Storage) || at QVPRXML.Transaction.QVPRXMLTransaction.GetXmlTable(String i_TableName, QVPRXMLStorage i_Storage, Boolean i_ForEdit) || at QVPRXML.QVPRXMLStorage.<FindRows>d__1b.MoveNext() || at QVPRXML.QVPRXMLStorage.Find(String i_Tablename, Type QvprClass, QVPRQuery i_QvprQuery, QVPRXMLTransaction io_QvprXmlTransaction) || at QVPRDAL.QVPRObject.Searcher`1.GetResults(IQVPRTransaction i_Trans) || at QMSBackendDDL.Config.MaybeCreateAuthTable(Int32 logId)
04/03/2021 10:09:43.7637721 Error Fatal error occurred while initializing repository. System.IO.FileNotFoundException: Could not find file 'H:\Shares\CONF_BE\QMS\QVPR\ApplicationSetting.xml'. || File name: 'H:\Shares\CONF_BE\QMS\QVPR\ApplicationSetting.xml' || at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) || at System.IO.File.InternalMove(String sourceFileName, String destFileName, Boolean checkHost) || at QVPRXML.QVPRXMLFileHandler.GetXmlTableFromDisk(String i_TableName, QVPRXMLStorage i_Storage) || at QVPRXML.QVPRXMLFileHandler.GetXmlTable(String i_TableName, Guid i_ID, QVPRXMLStorage i_Storage) || at QVPRXML.Transaction.QVPRXMLTransaction.GetXmlTable(String i_TableName, QVPRXMLStorage i_Storage, Boolean i_ForEdit) || at QVPRXML.QVPRXMLStorage.<SearchRows>d__b.MoveNext() || at System.Linq.Enumerable.WhereSelectEnumerableIterator`2.MoveNext() || at System.Linq.Buffer`1..ctor(IEnumerable`1 source) || at System.Linq.Enumerable.ToArray[TSource](IEnumerable`1 source) || at QVPRXML.QVPRXMLStorage.SearchIDs(String Tablename, String Filter, QVPRXMLTransaction io_QvprXmlTransaction) || at QVPRXML.QVPRXMLStorage.SearchIDs(String Tablename, String Filter, IQVPRTransaction io_QvprTransaction) || at QVPRDAL.QVPRObject.SearchIDs(String Tablename, String Filter) || at QMSBackendDDL.Settings.DDLApplicationSetting.GetApplicationSetting() || at QMSBackendInterface.QMSBackend.StartupRepository(Int32 rootLogID, String newConnectionString)
04/03/2021 10:09:43.7637721 Information QlikView Management Service Initialization failed, service stopped. Reason: Failed to initialize repository
Could you please give me support to understand the reason and possibly fix it? Thanks in advance.
Kind regards,
Federico
