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Good day.
I need showing in a table the total days leading open support tickets asset.
For this I have in my database a field called "date of creation" (format: 01/30/2015 11:51:42 am) and a field called "State", I need to subtract the [creation date - current date ] of tickets with [state] = 'active' to show how long they open current ticket.
I can not create the Dimension calculated to perform this calculation.
Greetings.
Thanks Max Dreamer for your support, yet still displays all data without applying the filter, I see that now only does the calculation for all tickets with status = 'Active' and resolved that only show data actives using triggers and markers.
The expression remained well:
if ([Status] = 'Active', Interval (today () - [Date Creation], 'D'))
Thanks for the support, the solution helped me and have adapted to cover all my needs.
Greetings.