Install not running in Windows 7 x64

[#1]

Hello,

While trying to install the x64 SR4 version (now there is a SR1 on the machine) the setup crashes after the first 'Next' screen ...

The only error is Installation ended prematurely because of an error.

[#2]

Hi

I have W7/64 and V9/SR4 running on my machine, must be an issue with your environment.

Juerg

[#3]

Great, where the hell will i find a solution for this.

Is there somewhere a more detailled errorlog where i could start to have a look ?

[biester]

Try to uninstall SR1 before installing SR4. In fact SR4 is not able to deal with previous installations automatically (don't know whether it's a bug or a feature, even support couldn't tell me) - usually you should get a message to uninstall, but perhaps with x64 they even forgot the message 😉 .. Perhaps it has something to do with it.

Rgds,
Joachim

[#5]

Hi Harry,

i just now install QV 9 ( SR4 ) on windows 7 Ultimate x64 and work fine with me.

try to uninstall the old version and install the new one it should work fine with you.

[#6]

The deInstall didn't run either, i manually removed the directories, every entry of QlikView / qlikTech in the registry.

Now i'm nog even capable of installign SR3 / SR2 / SR1 ...

Superb situation, no more QV on my dev machine ....

QLIKTECH PEOPLE ?????

[#7]

And the main problem for me is that i don't know where the installation log file is, can't find one.

There i could maybe start looking foir what's wrong with my environment ....

[biester]

I'd suggest you make a support call.