Lost server connection

[#1]

Hi,

We have been experiencing the lost connection server error for a while now. We have changed setting in QMC

We've set the following in QVS:  System -> Setup->Qlikview Servers->Performance

• Maximum Number of Concurrent Sessions: 5000
• Maximum Inactive Session Time: seconds:  10800 seconds
• Possible Session Timeout: seconds 10800 seconds
• Maximum Total Session Time:  (blank)seconds

We've set the following in QVS on the Document in question:   Documents -> User Document -> select the document - >  Performance

• Maximum Number of Concurrent Sessions: (blank)
• Maximum Inactive Session Time:  14400 seconds
• Document Timeout:  240 minutes

I Is there anything that I am missing?

Also, I trying to locate the config file, but do not see program data in the file system. Any thoughts?

[Anil_Babu_Samineni]

Can you raise the Ticket to Qlik Support qoncierge@qlik.com

[#3]

We did that already. We were on a call with them. We made these changes on their recommendations but are still getting this error.