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Message Prompt received when opening a qvw Document

Hi Everyone,

Just wanted to ask assist on this current situation were having. Basically when we try opening a QVW document a message prompt appears.

"An updated version of this doucment has become available on the server. Do you wish to update now? Yes/No.

When i press Yes.. i does nothing not even downloading the update.. and the message keeps coming back.. Unless you press "No" I double checked everything, internet access and the plugin.. could it be a plugin update or some sort?

Details of the software were using.

Server: Qlikiew Server Version 9 SR7

Client: Qlikview Desktop Version 9 SR 3

Highly appreciate your replies on this. Thanks!

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