Prevent Text object from updating

[#1]

Hello,

I am fairly new to Qlikview, so I am unsure about this. I have a text object with the following

='Current Ticket Assigned to Tech Support: ' & Count({$<[Status]={'Open','Working','Pending','Pending Third Party','Hold'}, Group={'Technical Support - Issues'}>}[Ticket Id])

I want this field to stay static. Currently if you click on other objects (all from the same data source) that number changes. I only want it to change when the script is reloaded to bring in the new results.

[Nicole-Smith · Accepted solution]

Change the $ in the set analysis to a 1.  The 1 tells it to ignore selections in any of your fields:

='Current Ticket Assigned to Tech Support: ' & Count({1<[Status]={'Open','Working','Pending','Pending Third Party','Hold'}, Group={'Technical Support - Issues'}>}[Ticket Id])