Problem with destribution service

[#1]

Hi all,

I have QlikView Server with QlikView Publisher and I want to trigger a reload and distribute to a user one of my documents, but I can't select the user in the distribute section.

I use a Custom Directory in my QlikView Server, as you can see:

I go to the source documents, add a trigger and go to the distribute section:

I choose "Add Recipients" from the icon with the blue +, and it comes the following screen, where I cannot find my user:

I tried the following searches:

1. ssaev on Default Scoupe: none

2. ssaev on Default Scoupe: Custom(Custom)

3. Custom\ssaev on Default Scoupe: none

4. Custom\ssaev on Default Scoupe: Custom(Custom)

5. Custom/ssaev on Default Scoupe: none

6. Custom/ssaev on Default Scoupe: Custom(Custom)

and also CUSTOM spelled with capital letters

but none worked...

Can anybody help?

p.s. also tried it on IE8 - same problem!

[#2]

Yes, we uninstalled QlikView Server SR2 and installed QlikView Server SR4 🙂

if there is still this problem in SR4 we haven't come into it, yet