QMC inaccessible

[VATIGNEZ]

Hello
I have a problem with access to the QMC, it is inaccessible (see screenshot).

The problem of access to http://gamskwg1z2:4780/qmc/Default.htm# seems to be a consequence of the changes we have made to our GPOs.

Modification made this noon to our GPOs:

 * Removing the "ntlm" element from the allowed settings of the "Supported authentication schemes" entry for Chrome (and also Edge)

Since this change, the qmc site no longer displays the authentication target in Chrome (and also Edge):

How to adapt the authentication configuration of the qmc site to our new settings?
Thanks

[Chip_Matejowsky]

Hi @VATIGNEZ,

GPO changes can definitely cause accessibility issues with QlikView.  Did you happen to review the QlikView Management Service (QMS) logs while experiencing the issue? I suspect that you would find some authentication type errors present.  Can you attach QMS log or provide snippet?

Suggest that you go ahead and open a case with Qlik Support as this type of issue likely will need some more in-depth investigation.

Best Regards

[VATIGNEZ]

Hello,
here are the QMS log files.

I also have a ticket to QLikview support.

Thanks

[VATIGNEZ · Accepted solution]

here are the QMS log files.

The Qlikview configuration :

QMS@gamskwg1z2
	Product Information
		Product name	QMS Backend Core x64
		Client Build Number	12.50.20200.0
		Target Platform	x64
		QlikView Build Info	release/QV12-50/50
		Publisher License Key	3301630875192233
		Number of Distribution Services Allowed	1
		PDF Distribution Allowed	No
		Service authentication	AD groups
	Machine Information
		Computer Name	GAMSKWG1Z2
		Operating System Version	Win32_OperatingSystem=@ X64 (Microsoft Windows NT 6.2.9200.0)
		.NET Version	4.0.30319.42000
		Physical Memory	131071Mb
		Available Memory	100044Mb
	CPU Information
		CPU 0	Intel(R) Xeon(R) CPU E5-2667 v4 @ 3.20GHz
		CPU 1	Intel(R) Xeon(R) CPU E5-2667 v4 @ 3.20GHz
		CPU 2	Intel(R) Xeon(R) CPU E5-2667 v4 @ 3.20GHz
		CPU 3	Intel(R) Xeon(R) CPU E5-2667 v4 @ 3.20GHz

QDS@gamskwg11f at http://gamskwg11f:4720/QDS/Service
	Product Information
		Product name	QlikView Distribution Service x64
		Client Build Number	12.50.20100.0
		Target Platform	x64
		QlikView Build Info	release/QV12-50/21
	Machine Information
		Computer Name	GAMSKWG11F
		Operating System Version	Win32_OperatingSystem=@ X64 (Microsoft Windows NT 6.2.9200.0)
		.NET Version	4.0.30319.42000
		Physical Memory	131071Mb
		Available Memory	125269Mb
	CPU Information
		CPU 0	Intel(R) Xeon(R) CPU E5-2667 v4 @ 3.20GHz
		CPU 1	Intel(R) Xeon(R) CPU E5-2667 v4 @ 3.20GHz
		CPU 2	Intel(R) Xeon(R) CPU E5-2667 v4 @ 3.20GHz
		CPU 3	Intel(R) Xeon(R) CPU E5-2667 v4 @ 3.20GHz

QVS@gamskwg1z2 at qvp://gamskwg1z2/
	Server System Info
		Wow64 mode	Not using Wow64
		QlikTech Product	QlikViewServer 64-bit Edition (x64)
		Product Version	12.50.20200.0
		Server License Key	3304 3103 9826 9613
		Production Date	2020-08-01
		CPU Target	x64
		Country	FRA France France
		Language	040c français French
		Server Collaboration	Enabled

DSC@gamskwg11f
	Product Information
		Product name	QlikView Directory Service Connector x64
		Client Build Number	12.50.20100.0
		Target Platform	x64
		QlikView Build Info	release/QV12-50/21
	Machine Information
		Computer Name	GAMSKWG11F
		Operating System Version	Win32_OperatingSystem=@ X64 (Microsoft Windows NT 6.2.9200.0)
		.NET Version	4.0.30319.42000
		Physical Memory	131071Mb
		Available Memory	125264Mb
	CPU Information
		CPU 0	Intel(R) Xeon(R) CPU E5-2667 v4 @ 3.20GHz
		CPU 1	Intel(R) Xeon(R) CPU E5-2667 v4 @ 3.20GHz
		CPU 2	Intel(R) Xeon(R) CPU E5-2667 v4 @ 3.20GHz
		CPU 3	Intel(R) Xeon(R) CPU E5-2667 v4 @ 3.20GHz

QVWS@gamskwg1z2 not available at this time

QVWS@gamskwg11f
	Product Information
		Product name	QlikView Web Server x64
		Client Build Number	12.50.20100.0
		Target Platform	x64
		QlikView Build Info	release/QV12-50/21
	Machine Information
		Computer Name	GAMSKWG11F
		Operating System Version	Win32_OperatingSystem=@ X64 (Microsoft Windows NT 6.2.9200.0)
		.NET Version	4.0.30319.42000
		Physical Memory	131071Mb
		Available Memory	125260Mb
	CPU Information
		CPU 0	Intel(R) Xeon(R) CPU E5-2667 v4 @ 3.20GHz
		CPU 1	Intel(R) Xeon(R) CPU E5-2667 v4 @ 3.20GHz
		CPU 2	Intel(R) Xeon(R) CPU E5-2667 v4 @ 3.20GHz
		CPU 3	Intel(R) Xeon(R) CPU E5-2667 v4 @ 3.20GHz

The error with Edge / Chrome :

The problem of access to http://gamskwg1z2:4780/qmc/Default.htm# seems to be a consequence of the changes we have made to our GPOs.
Modification made this noon to our GPOs:
 * Removing the "ntlm" element from the allowed settings of the "Supported authentication schemes" entry for Chrome (and also Edge)

Thanks

Carole