Qlikview - Disconnect user

[Lolo]

Hello,

I've Qlikview Server (12 SR3) with 128 Gb RAM, W2012 R2 on VMWare . The QVD size is 4,6 Gb. My users, on external lan are randomly disconnect.

The server is installed with Microsoft IIS 

I check RAM configuration, timeout in IIS by this topic : Lost connection to server, Reconnecting or Session... - Qlik Community - 1717037

I checked all, and changed parameters in IIS and Qlikview admin console. I don't know why users are disconnect. Coukd you help me.

Thank you

[Lolo]

Hi,

I added 2 events file (today and yesterday). Yesterdy, my customer had problem with Qlik all along day

Best regards

Lolo

[Lolo]

Hello Chip,

I haven't made the changes yet, but I thank you for support. I think I will make operations, next monday or tuesday. After I'll send you mail for give status.

Again thank you

Lolo