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user is trying to print but only the highlighted cell is printing but this is not the case for the developer
how can you allow the user to print all the objects shown on screen or is this not possible.
Is the user just trying to select Print from the IE menu perhaps? That would probably not work. For testing purposes, try creating a button that prints the whole sheet (this is quite simple with 9.0). Then have the user test printing using this button. If it works, then he was probably using the wrong print menu. To ensure this doesn't happen again, you could then remove the IE menu (see this post: http://community.qlik.com/forums/p/24285/96354.aspx#96354). Note that the Plugin menu also contains a Print Sheet option.
Regards,
Hmm that doesn't sound right. What client is this happening in--Desktop, Plugin, or AJAX?
the problem is happening with the plugin client...the user is viewing the files in internet explorer
Is the user just trying to select Print from the IE menu perhaps? That would probably not work. For testing purposes, try creating a button that prints the whole sheet (this is quite simple with 9.0). Then have the user test printing using this button. If it works, then he was probably using the wrong print menu. To ensure this doesn't happen again, you could then remove the IE menu (see this post: http://community.qlik.com/forums/p/24285/96354.aspx#96354). Note that the Plugin menu also contains a Print Sheet option.
Regards,
could you provide me with example of the print code.
It's not code anymore on 9.0. Just create a new button, then under Actions, select Print --> Print Sheet.
thanks that has been very helpful thank you