Qlik Sense Client Managed (Mobile) Release notes - February 2022 Initial Release

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Table of Contents

• Overview
• Compatibility
• Resolved Defects
• Known issues and limitations

The following release notes cover the versions of  Qlik Sense Client Managed Mobile released in February 2022. 

Overview

The Qlik Sense Mobile Client-Managed app allows users to securely connect to a Qlik Sense Enterprise deployment from a supported mobile device.

Please refer to the What’s new sections of the Qlik Sense online help for information about the new and updated features of Qlik Sense Mobile Client-Managed.

What's new in Qlik Sense February 2022

What's new in Qlik Sense February 2022 (Developers)

For information about functionality, please refer to the online help.

Qlik Sense Mobile Client-Managed app

Deploying Qlik Sense Mobile Client-Managed

What’s new in Qlik Sense Client-Managed (Mobile) February 2022

This new version of Qlik Sense Client-Managed (Mobile) includes support of iOS 15 and Android 12, a quick link to our Privacy Policy, and updates and fixes to help deliver an improved analytics experience for mobile users. With this release, Qlik Sense Mobile CM February 2022 now has the same engine and client versions as Qlik Sense Enterprise on Windows February 2022.

Compatibility

For a detailed and updated list of supported mobile operating systems, devices, and compatibility with Qlik Sense Enterprise, please refer to Qlik Sense system requirements and supported browsers in help.qlik.com.

System requirements for Qlik Sense

Supported browsers

See the Qlik Sense Enterprise release notes for bug fixes, limitations, and other issues for Qlik Sense Enterprise.

Resolved Defects

Qlik Sense Mobile comes with fixes for the issues described below.

Qlik Sense Client-Managed (Mobile) February 2022 (version 1.21.1)

Send application diagnostic is not working via outlook For QSM-CM

Jira issue ID: QB-8318

Description: Fixed a problem where the user of Qlik Sense Mobile Client Managed on iOS could send diagnostic logs via Microsoft Outlook

Added improvements:

• QSM-CM support of iOS15 and Android 12
• Added quick link to Privacy Policy

Qlik Sense Client-Managed (Mobile) September 2021 (version 1.20.1)

Localization broken on app in offline mode

Jira issue ID: USC-3343

Description: Fixed a problem where an offline app is presented in English even though the device is using a supported non-English language

Qlik Sense Client-Managed (Mobile) June 2021 Patch 1 (version 1.19.2)

Some users may experience login failures

Jira issue ID: USC-3330

Description: Some users may experience login failures when using QSM 1.19.1.x, failures that did not occur when using 1.18.1.x or earlier versions. QSM-CM 1.19.2 addresses this issue.

Cannot visualize app content in offline mode

Jira issue ID: USC-3331

Description: Fixed an issue where apps that used master measure references did not show data values when visualized offline.

Qlik Sense Client-Managed (Mobile) June 2021 (version 1.19.1)

Improvement: Protect sensitive data in Android storage

• QSM-CM no longer stores its self-signed certificate and key in the QSM-CM file system on the device.
• QSM-CM no longer persist the Qlik Session cookie in the webview's cookie store.

QSM on iOS not respecting persistent cookie when swiped away

Jira issue ID: USC-3305/QB-4367

Description: Fix implemented for iOS14 and later.

Qlik Sense Mobile February 2021 (version 1.18.1)

Stability and security improvements

Qlik Sense Mobile November 2020 Patch 1 (version 1.17.2)

Use newer Intune SDK versions for iOS and Android.

Jira issue ID: USC-3257

Description: New requirement for Intune – latest SDK required.

Qlik Sense Mobile November 2020 (version 1.17.1)

Authentication (Azure/ADFS) does not work in QSM from Android devices.

Jira issue ID: USC-3202

Description: Android QSM authentication failed with IDPs that attempt Mutual TLS Authentication.

Qlik Sense Mobile September 2020 (version 1.16.1)

Authentication (Azure/ADFS) does not work in QSM from Android devices.

Jira issue ID: USC-3202

Description: Android QSM authentication failed with IDPs that attempt Mutual TLS Authentication.

Qlik Sense Mobile June 2020 (version 1.15.1)

QSM - Failed to load Bookmark with large application

Jira issue ID: USC-3074

Description: Increased timeout – Qlik Sense Mobile may display the bookmarks for a large (over 1GB in size) app.

Added improvements:

• MobileIron is now supported for both iOS and Android
• The offline app details panel/card is now updated with info about:
  • The physical size of a downloaded app
  • The time to prepare download
  • The time to download the app

• Download preparation timeout is now increased from 90 seconds to 5 minutes to allow download of large Apps

Qlik Sense Mobile April 2020 Patch 1 (version 1.14.2)

Mobile hub does not respect the “availabilityStatus” property

Jira issue ID: USC-3087

Description: The mobile hub lists apps that have no available engine to load balance too. The regular hub does not display such apps, so there is a discrepancy between the information listed by the two, which confuses users. This have now been fixed so the mobile client will not display such apps.

Qlik Sense Mobile April 2020 (version 1.14.1)

qlik.getGlobal() is returning an engine error in Qlik Sense Mobile

Jira issue ID: USC-2955

Description: qlik.getGlobal() should now return a full session object without producing an engine error.

Qlik Sense Mobile February 2020 Patch 1 (version 1.13.2)

Performance improvement for Qlik Sense Mobile when loading Hub online

Description: Loading the Hub from Qlik Sense Mobile when online will be faster and put less load on the server. This is a major improvement for use cases with many Streams and Apps.

To fully utilize this improvement the latest patch release of QSEoW is required – that is

February 2019 Patch 9 or later

April 2019 Patch 9 or later

June 2019 Patch 12 or later

September 2019 Patch 8 or later

November 2019 Patch 7 or later

February 2020 Patch 1 or later

April 2020 or later

Qlik Sense Mobile February 2020 (version 1.13.1)

QSM is stripping part of the path of files in mashup

Jira issue ID: USC-2899

Description: Some mashups cannot be opened within Qlik Sense Mobile. More specifically those where various web resources are contained in a sub folder within the mashup directory structure.

Server log in attempt failed

Jira issue ID: USC-2912

Description: QSM may not successfully authenticate against an OKTA Identity Provider.

Qlik Sense Mobile November 2019 (version 1.12.1)

Endless loading screen when logging in using an OKTA IDP

Jira issue ID: USC-2611

Description: Depending on OKTA configuration QSM may see an endless loading page when trying to login.

Qlik Sense Mobile September 2019 (version 1.11.1)

Login failure due to cookie subdomain syntax

Jira issue ID: USC-2496

Description: Qlik Sense Mobile will show a login failure dialog if an HTTP proxy is used and that proxy uses a cookie with a subdomain that starts with a "."

Note:  This issue has been fixed on both Android and iOS versions of Qlik Sense Mobile.

Mashups are not scrollable after using the keyboard

Jira issue ID: USC-2501

Description: Mashups are not scrollable after clicking the search area or more generally performing any action that brings up the virtual keyboard.

Note:  This issue has been fixed on both Android and iOS versions of Qlik Sense Mobile.

Known issues and limitations

The following issues and limitations were identified at release time. The list is not comprehensive; it does however list all known major issues and limitations.

General

• In Qlik Sense Mobile for Android with the option to download Sense apps only over Wi-Fi enabled, the download of Sense apps might fail if connecting over VPN. This is due to a change in Android 9.0 and later where a Wi-Fi networks might be set as metered.
  Workaround:  Once connected to the desired Wi-Fi network, make sure the network is set as unmetered in the Android settings.
• When using Qlik Sense Mobile, you can login using the same user ID from no more than two devices simultaneously. If trying to login from a third device, you must wait at least 5 minutes or the log-in will be unsuccessful.
• Third-party extensions are currently not supported on mobile devices, and the Qlik Trusted Extension Developer program does not accredit extensions for use on mobile devices. Depending on individual device specifications, mobile OS, and size of the Qlik Sense app, items generated using a third-party extension might fail to be visualized properly on a mobile device.
• Functionality for developing Qlik Sense apps using the Qlik Sense Mobile app is limited. These limitations are listed below, and include the following:
  • You cannot create breakpoints when debugging scripts in the Data Load Editor.
  • When working with large or complex datasets, the connection to the Qlik Sense server may be lost when you try to change table associations in the Associations view of the Data Manager.
  • If you zoom in on a sheet in a story, you cannot interact with the data in the sheet (make selections and so on).

Workaround: Create and develop Qlik Sense apps from a browser on a computer that is connected to your Qlik Sense Enterprise server.

• Qlik Sense Mobile does not support NTLM authentication when configured to use the Microsoft Azure Application Proxy to route traffic to/from an organization's network. A supported alternative is to set up Kerberos constrained delegation. This configuration is described as part of Microsoft Intune integration: https://help.qlik.com/en-US/sense/June2019/Subsystems/PlanningQlikSenseDeployments/Content/Sense_Dep.... Note that you can configure Kerberos constrained delegation without configuring Intune.

Qlik Sense Mobile app

• Qlik Sense Mobile might stop receiving push notification  on some Android devices. Workaround: Disabling battery optimization for QSM.

• In Qlik Sense Mobile for Android, a user may get “Connection Lost error dialog”. This can happen when transitioning between Wi-Fi and LTE networks. Press the dialog's refresh button to proceed.
• “Find my location” option in maps is not available in Qlik Sense Mobile even if the Location finder option is enabled.
• After the Google Chrome Android app update 72.3626.74, a new security setting prevents Google Chrome app from opening Qlik Sense Mobile if the app has not been previously open. This prevents from adding new servers to add a server via a Client Authentication link. This limitation is specific to Qlik Sense Mobile running on Android OS. Workaround: Open the Qlik Sense Mobile app before attempting to add a new server via Client Authentication link using Google Chrome app. Alternatively, use a different web browser app.
• The Gmail email client does not support opening Qlik Sense Mobile deep links.
• If using Qlik Sense Mobile for Android app, the app might fail to be launched over 3G data network. The issue affects Dual SIM devices only. This limitation is related to an issue in Qualcomm platform code, specifically in their modem software. Some mobile manufacturers (such as Sony or Samsung) have fixed the issue on their devices, while others haven’t (such as Xiaomi or OnePlus).
• If the Qlik Sense Mobile app is terminated by the Zimperium Engine, it might still be shown as running. However, the app is in fact terminated and the described scenario is caused by a visual glitch.
• After VPN connection is established on login in Qlik Sense Mobile, if QSM is backgrounded for a time and then foregrounded the VPN connection will not be re-established.
  Workaround: Users must logout and login to re-establish the connection. Alternatively, users can manually start the VPN client on the device.
• You cannot create new Qlik Sense apps in the Mobile app. You have to create new Qlik Sense apps in a browser connected to Qlik Sense Enterprise.
• RAM and CPU system recommendations are not currently available for the iPad. See the Developing Qlik Sense apps section below. A Qlik Sense Mobile FAQ (Qlik Sense mobile iOS FAQ) is also available in Qlik Community,
• Qlik Sense Cloud connectivity is not supported.
• OMIT is not supported for section access.
• User-created sheets appear together with base sheets when a Qlik Sense app is opened offline. Additionally, user-created sheets and base sheets are not properly sorted.
• Split screen and slide over on iPad are not supported, and should be not used.
• Background maps are not visible in an offline app.
• Authentication link does not work on iPhone with iOS 10.3.
• If you launch the Qlik Sense Mobile app, select a server, and then you don’t enter your credentials until after the session timeout, the access will not succeed. Workaround: instead of entering your credential, press back button, select the sever from the server list again, and enter your credentials.

• When downloading a Qlik Sense app, if the connection to the Qlik Sense server is lost for 15 seconds, the download fails. The download must be started again manually.
• You cannot create breakpoints when debugging scripts in the Data Load Editor.
• You cannot launch Help from the commands in the Data Load Editor.
• You cannot reposition t
• Extensions that require access to online resources will not work when there is no network connection. When there is a network connection, the extensions will work when the app is opened online or offline.
• Server-side extensions are not supported.
• If the Mobile app is sent to the background while the iOS native media selection dialog is open, you will have to restart the Mobile app to be able to select media files.
• If you zoom in on a sheet in a story, you cannot interact with the data in the sheet (make selections and so on).
• Objects, such as shapes and effects, cannot be dragged downwards after being selected in the object dialog window. You must first drag the object to the left, out of the dialog window.
• You cannot open some restricted access Qlik Sense apps in the Qlik Sense Mobile app. Trying to do so may freeze Qlik Sense Mobile on the app loading screen with a background message stating that access is denied. If this occurs, minimize and then maximize the Mobile app to view and clear the message on your iOS device. Consult your system administrator about access settings on the Qlik Sense app.

Developing a Qlik Sense app for the Mobile app

• Qlik recommends developing apps in a browser on a computer connected to a Qlik Sense server. All Qlik Sense apps should be downloaded and tested on an iOS device with similar system specifications as those devices to which the app will be published.
• Consider the size and complexity of Qlik Sense apps when they are being developed for consumption in the Mobile app. Qlik Sense apps need to work within constraints of iPad CPU, RAM, and available space. Note that the Mobile app runs a local version of the Qlik Sense engine
• After opening an app in the Mobile app, if you want to open that same app without data in a browser, you have to wait 30 minutes.
• If you work on Section Access in the Mobile app, you have to wait 30 minutes before you can continue working on it in a browser, and see the effects of any rule changes.

Qlik Sense Mobile and AirWatch

• For best performance and stability, VMware Tunnel version 3.0.0 or later must be used. This App can be downloaded and installed from the Apple App store.
• When trying to log into Qlik Sense Enterprise from Qlik Sense Mobile, if a user delays completing the log in process, the Qlik Sense server cannot process the request.
  Workaround: Click the back button in Qlik Sense Mobile, select a server, and then log in again.
• When viewing an app in offline mode while you are connected to the VMWare VPN, if the VPN connection is lost while the offline app is open, you will get a “connection is lost” message.
  Workaround: Click the Refresh button in the error message.

Qlik Sense Mobile and MobileIron

• When using MobileIron Tunnel on an Android 9.0 device QSM will not be able to detect it gets disconnected. Workaround: Refreshes QSM (i.e. Background/Foreground) - and the correct status will be shown

About Qlik

Qlik converts complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio provides advanced, enterprise-grade AI/ML, data integration, and analytics. Our AI/ML tools, both practical and scalable, lead to better decisions, faster. We excel in data integration and governance, offering comprehensive solutions that work with diverse data sources. Intuitive analytics from Qlik uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities. As strategic partners, our platform-agnostic technology and expertise make our customers more competitive. 

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