Copy Document Log failed. Exception: Thread was being aborted

[Sebastian_Linser]

In Qlikview there is a hard timeout for the thread copying a document log to the shared log folder, after a task reload is completed. This timeout is set to one minute.

Environment

• Qlikview 12.00, 12.10, 12.20, 12.30, 12.40, 12.50

Resolution

Upgrade to Qlikview 12.50 SR 4 and add the hidden setting:

<add key="CopyDocumentLogTimeOutInMinutes" value="2"/>

into the file

 C:\Program Files\QlikView\Distribution Service\QVDistributionService.exe.config.

One Minute is the default, if you still have issues you can extend the value further.

Workaround if you don't upgrade:

• Take some stress off the disks so the file can copy within a minute. An example would be if the log folder is located on the same disk as the source document folder, move the log folder to a different disk. 
• If possible break down the task to more sub tasks to be able to get the log copied.

Fix Version:

- 12.50 SR4

Cause

Product Defect ID: QV-21310