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Anonymous
Not applicable

Right click context menu does not appear fully

Hi,
We have installed TOS MDM 6.2.1 installed on Windows Server 2012 R2 on AWS. We unpacked it all to a directory with no spaces in the path name. When we start TOS MDM and open a job and right click on a component (any component) we only get the context menu from windows (cut, copy, paste, ...) but no Talend context menu.
Sometimes it comes back and now we don't get it back at all.
I have the same version also installed on Mac and I have no problem at all. We have looked for the differences in Java, but on the Mac and Windows server we use the same version for java 1.8.0_101.
Do any of you have the same problem and can tell us what you did to solve this?
Kind regards,
Patrick
Labels (2)
4 Replies
Anonymous
Not applicable
Author

Hi,
Would you mind posting your trouble screenshot into forum?(context menu does not appear fully)
Best regards
Sabrina
Anonymous
Not applicable
Author

Hi,
The first screenshot is made on the Mac which has no problem.
0683p000009MBM7.png
The second screenshot is made on the Windows Server 2012 R2 which has a partially context menu (only Windows part).
0683p000009MBRf.png
Kind regards,
Patrick
_AnonymousUser
Specialist III
Specialist III

Hello,
i have the same issue in my TOS 6.1 
no way to delete or do anything in existing components.
thanks
Anonymous
Not applicable
Author

Hi, 
What's your OS? Have you tried to repro this issue on V 6.3 to see if it is Ok with you?
Best regards
Sabrina