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tbe2856
Partner - Contributor
Partner - Contributor

Creating a Support Case

I was trying to create a case and it fails saying to contact the Community Administrator.  There are no details to seem to point to what the issue is.

 

Thanks

 

Labels (1)
3 Replies
Sue_Macaluso
Former Employee
Former Employee

@tbe2856 I will look at your account but you might have resolved this already. I will reach out via private messaging. Thanks for reaching out. 

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tbe2856
Partner - Contributor
Partner - Contributor
Author

Thanks Sue.
It is still an issue. I am wondering if it is due to the fact that my email address is a Sirius email. We provide managed services support for Pekin.
I was trying to get information related to Qlik/Attunity Replicate and the required level/support for a z/OS 2.5 environment.

Sue_Macaluso
Former Employee
Former Employee

@tbe2856 Okay I checked and I see the problem. I have sent an high-priority email to our CustomerSupport team to look at your account in Salesforce. 

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