1 Reply Latest reply: Dec 11, 2014 10:38 AM by serhan celebi

Exclude Holidays & their Time from Running Logic...............!!

Hi All

I have to exclude Holidays coming inbetween the Creation Date and Outime.

The Logic for Duration Calculation is Perfectly working but i want to exculde Holidays & their time from it.

If  Number(Ticket ID) has Start Time = 0:00 and End Time = 23:59 than exclude only Holiday Dates - '26/1/2014', '15/08/2014' and '02/10/2014' from the Calculation of Duration.

Else, Remove the Holiday Dates of Individual Number(Ticket ID) referring the Attached Excel from the Calculation of Duration.

Expected Result:

See the Cases:

Case No. 1:

Case No. 2:

Stefan Kunte  Kindly look into this.... Your help required.

Also, see the Attachments.

Regards

Av7eN

• Re: Exclude Holidays & their Time from Running Logic...............!!

Hello,

I think you can solve it by flagging you table.

Let's say you have a holiday table and Tickets table. Pseudo should be something like:

Block1:

Just join these two to get FLAG_1 for holiday days.

Block2:

Recall Block1 (resident Block1) to check the hours to create FLAG_2 for holiday hours with something like if(FLAG_1=1 and StartTime =0 and EndTime=23:59 then 1, else if .... then 2.... etc

So now you've got everything to calculate I guess.

Go for things like sum({<FLAG_2={1}>} HOUR_DIFFERENCE)

Hope that helps.

BR

Serhan