There are two settings in the Management Service config file.
<!-- DocumentFolder Admin Cache Enabled -->
<add key="DocumentFolderAdminCacheEnabled" value="false" />
<!-- DocumentFolder Admin Cache Expiry in minutes -->
<add key="DocumentFolderAdminCacheExpiryMinutes" value="15" />
In addition this we have recently done some big improvements in this area, especially for Administrators but also a bit better for Document Admins. Please contact support to see if a patch is available for the version you are running.
We have the same kind of issue. The QMC is very slow when we try to do any change related to tasks. It's even worth for document administrator that have a restricted access. I suppose it's because QMC need to scan all the security before displaying anything.
Will changing the DocumentFolderAdminCacheEnabled to value "true" improve this ?
What is the downside of this option ?
And is the 15 min the opimum value for the DocumentFolderAdminCacheExpiryMinutes ?