Check that your firewall allows port 4747 that is used by QlikView to connect between clients and Server, and so, validate credentials.
That would make the Console available to your user.
On the other hand, is the Accesspoint available? If yes, what message does it show?
Hope that helps
EDIT: port 4780 for QEMC should also be opened inbound and outbound. Checked the forums and there are some other issues to be taken into consideration, from reinstalling .NET Framework to change the computer name in the xml config files to the IP address...
Take a look at the following sources for clues:
1. Windows Event Application log.
2. Server Event*.log files in \users\All Users\Qliktech\Qvs (or \Documents and Settings\All Users\Qliktech\Qvs for older versions of windows).
3. QlikviewManagementService logs at \users\All Users\Qliktech\QlikviewManagementService\Log
If the QlikView Server isn't licensed, it will shut itself down after some time (15 minutes or something like that); after that you can't enter the license key (as you noticed).
Go to the Services-panel in Windows, find the 'QlikView Server' process, and restart it. After the restart you have a few minutes to enter the license key, before it shuts down again.
Hope that helps!
Martijn ter Schegget
The Implementation Group
(PS: accidentally clicked the 'suggest an answer' button on your post - please ignore that :-P )
Martijn ter Schegget wrote:(PS: accidentally clicked the 'suggest an answer' button on your post - please ignore that :-P )
I clicked on yours on purpose! I didn't thought of that, but that makes sense. Anyway, the Console doesn't need the server to work and in any case, the server will need to be restarted for the license to take effect, but I'll keep that in mind.