1 Reply Latest reply: May 4, 2017 4:56 AM by Vincenzo Esposito RSS

    Qlik Sense via Mobile Device - The following user is not authenticated

    Osama Anwar

      Hi All,

       

      I have two users :

      1. qlik-admin
      2. administrator

       

      The 'qlik-admin' is able to get into Sense Hub and can access the dashboard via mobile device,

      but the user 'administrator' is not able to get into and encountered with the following message  :

      " The following user is not authenticated "

       

      License is allocated to both users.

       

      i have check done all the needful but still unable to solve it.

       

      hoping to hear soon.

      Thanks,

       

       

      mto