0 Replies Latest reply: Sep 7, 2017 10:23 PM by Arnaldo Sandoval RSS

    Qlik Sense Desktop Authentication - June-2017 Version

    Arnaldo Sandoval

      Good Day Everyone,

       

      We are experiencing an issue with one of our users working with Qlik Sense Desktop June-2017 version, as we registered him with a Qlik Account, receiving the message below; once he received the notification e-mail, he activated his new account, but he cannot login to Qlik Sense Desktop June-2017 version, as he is receiving the following messages

       

      Registration message returned while creating the Qlik's user login

      Qlik-new-account.png

      Message received by the same user, after he activated his account:

      QSD-Login-001.png

      Message received when entering the user's e-mail account:

      QSD-Login-002.png

       

      What could be wrong?