3 Replies Latest reply: Oct 18, 2017 3:52 AM by gary cairney RSS

    New user to free download ...can't log in ...disappointed !

    gary cairney

      Hi ,have just installed the free desktop version. When I try to click on "Log in with Qlik Account" I get an error message which says "Failed to authenticate against the selected server. Please make sure your internet connection is working and try again".  This has also happened to a colleague here at work on his machine but has only started doing this since he upgraded to the release in Sep 2017 (worked fine before then). Apologies if this has already been posted elsewhere but any help would be gratefully received. Thanks