Found this in another post:
- Stop Qlik Sense Desktop
- On the machine where Qlik Sense Desktop is installed go to: C:\Users\<user_prof>\AppData\Local\Temp
(Where <user_prof> - is your Windows user id such as in my example: C:\Users\mtarallo.MTARALLO\AppData\Local\Temp
- Locate any files that start with Qlik_Sense_Desktop_<date_time>.log or any file name with qlik and delete them
re-open qliksense desktop it should work.
Hi Mark , Appreciate you reply. I followed the instructions above and deleted a handful of files but I am afraid I get the same error. Yes this is a brand new install and I have an account set up. My colleague has been using a desktop version for a few months and since the latest Sep 2017 release has experienced the same issue. We both get the get the same pop up error message when we click on the log in box (not given the opportunity to enter details as pop up appears on clicking the login field). We literally have no idea what to do !