We have such a problem when trying to open a document page with "heavy" chart.
If the user opening such a page, the chart is looking like calculating.
But then, after 60 seconds, Lost Connection message appears and user is asking to login again.
When working using QV.exe - everything is Ok. The chart is working fine, just slowly.
Looks like there is some kind of secret timeout when working with server-based document through a web browser.
But for a moment I've not succeeded to find the place it can be configured.
Any suggestions highly appreciated.
I tried to fix this using various options, but nothing worked. But I tried removing some listboxes in the sheet and it the chart is loading now. After that I checked by adding the removed list boxes. Still it is working. I don't how it works, but the issue is solved. After that I never faced this issue again.
actually I have exactly the same problem. I see the "reconnecting" message, and after that - 60 seconds after clicking to the QlikView button in the application - we see the "no connection" message. The QV server is utilized with 100% and wil stay there until the QVS service is stopped and restarted.
When I open the same function in QV.exe the answer is visible before 60 seconds, normally after 45 seconds.
How have you solved this problem. Do you have found some settings to change?
Or do you have optimized your QV application?
Thanks for your help.
Has anyone of you found the solution for this problem? I am having the same problem, I have tried to increase the "object calculation time limit" from QMC but the problem still retain, the heavy chart will only load for around 45 seconds and go "Reconnecting" message again. Every time when it happens, QlikView creates new session, it causes our memory to grow quickly and reach the memory limit.
Hope you had the solution for this issue. If not, you can try the following setup as I did on my server.
2. The value of session time out on QMC should be changed accordingly. You can set the timeout is 10 mins as the following image.
The previous configurations work for me. Hope this help.