23 Replies Latest reply: Dec 16, 2016 5:53 PM by Steve Lord RSS

    Logout button on Access Point (V10)

    Theresa Aspenwall

      I am trying to find out how to change the index.htm file to allow the logout feature to be visible, and to allow the logout action to work.  Any solutions?

        • Logout button on Access Point (V10)
          Brent Nichol

          You can configure the AccessPoint logout link within QEMC > System > QlikView Web Servers > QVWS@ > Authentication > Authentication.

           

          Set this value to Login, then the "Logout" link will appear next to the user name in the AccessPoint header.  I've tried this and the functionality works correctly.  My QVS security is set to use NTFS.

           

          Good Luck,

          B

            • Re: Logout button on Access Point (V10)
              Theresa Aspenwall

              B,

                   I cannot seem to find the correct place to set the value to "Login".  This is what my QEMC security tab looks like:

               

              QEMC2.bmp

              • Re: Logout button on Access Point (V10)
                Steve Lord

                Woah, holy cow!  There are about a hundred posts over three years saying it's a bug, impossible, close all windows, next release, make macros, jump up and down, fiddle with IE preferences, etcetera.  This is the only post anywhere on EARTH that I could find where someone said check this, that, and it works.  And it works!

                 

                Now if I have accesspoint in one tab, something else in another tab, close the access point tab, and reopen the tab it doesn't require the sign-in, but it did that anyway.  It seems like the Authenticate->Always is failing there and the Authenticate->Login is actually stronger even though it's not an 'always'.  If I sign out, I have to sign back in.  If I close all browser windows and reopen, I have to sign back in.  Sign out button is so much nicer than close all windows.

                 

                Anyway, THANKS! and happy Friday!

                • Re: Logout button on Access Point (V10)
                  Zhihong He

                  As all the reply above, tried this "correct answer" in QV 11.20 SR8 , but it is just a fake "sign out" button. In my case, I use chrome in ubuntu, this button only refresh the page, but do nothing to "sign out".

                   

                  Is there any update for this?

                   

                    • Re: Logout button on Access Point (V10)
                      Steve Lord

                      Still the same in 11.2 SR12 firefox, chrome, or IE11 I'm afraid.  Likely a reasonably advanced developer could write something outside qlikview that simulates the effect by quietly closing and reopening the browser, but pretty sure that'd hit a lot of snags related to people using that browser for more than qlikview at the same time.

                       

                      At this point best approach might be use one browser for qlikview and the others for other stuff, so that closing out the qlikview browser to 'log out' won't cause you to have to close your other browser windows.

                        • Re: Logout button on Access Point (V10)
                          Kevin Swindlehurst

                          Is this is a security issue or convenience issue?  If the latter, I think you can add a switch to the IE shortcut:

                               iexplore.exe -noframemerging

                          that should prevent you from having to close ALL your windows. 

                          I've used it to overcome cookie conflict issues on non-Qlik apps with multiple environments on different tabs.  As long as IE maintains authentication at the frame level (same as a cookie), then only the current frame is authenticated.  This does affect ALL your IE windows and ALL logins, not just Qlik.

                          If it works, maybe add a window.close() to the logoff button...

                            • Re: Logout button on Access Point (V10)
                              Steve Lord

                              Convenience issue at my company, but a minor security issue for other community members where people might be sharing terminals.  (And actually the people sharing terminals should probably be less concerned about having to close all their windows before handing off than admins testing logins that were just created.)

                               

                              And thanks for the IE approach.  We'd need approaches for google and firefox as well, that could be deployed by an admin ideally.  Or just a qlikview-centric approach.  And probably something for Macs.  Always something for Macs...

                        • Re: Logout button on Access Point (V10)
                          Rehan Saeed

                          You are good once you are signed in but when you  try to sign out it wont sign out

                            • Re: Logout button on Access Point (V10)
                              Steve Lord

                              True, there is no actual logout solution in qlikview.  All you can do is closeout the whole browser, or try fancy stuff in your personal browser configurations on chrome ie or firefox.  Colleagues who helped train or test new user credentials just got in the habit of doing that in a separate browser so they could close/reopen without closing out there other pages.  You can make the logout button appear, and when you push it it takes you to a logged out page, but when you push back you're right back in your qlikview document without re-authenticating.  So it's a fake logout button.

                               

                              The password assistance issue is gone from our company now though - network admin setup a self-service portal for users to reset their own passwords.  (We're using ntname credentials on windows for our qlikview and a couple other applications hosted on our server.)

                               

                              Also we don't have anyone sharing computers here, so that one's not an issue for us either.  I think other companies had customer service reps and clerks sharing machines on different shifts though and those folks were much more anxious to get a working logout button.  For now, it's just that big X in the upper right corner.   And Yes, close all tabs...

                                • Re: Logout button on Access Point (V10)
                                  David Clifton

                                  Fake logout button? Really Qlik?

                                  I've worked with many Bi products over 16 years and have never seen such a relatively immature product so widely used by so many people. I guess you get what you pay for.......or maybe not.

                                  Same for NPrinting - Way, way behind the curve. In fact, BusinessObjects had scheduling and distribution services mastered in 1999.

                                  To be sure, Qlikview looks hip, slick and cool but the rest is all hype.

                                   

                                  Bottom line - Qlik is not ready for prime time or the enterprise.

                                    • Re: Logout button on Access Point (V10)
                                      Steve Lord

                                      Logout button is a small shortcoming compared to issues with other BI tools. Gartner report has Qlik in the top 3 BI tools by a very wide margin ahead of dozens of other tools.  (Microsoft and Tableau being the ones keeping up with Qlik.)  Was mostly a need for people who were sharing computers routinely.

                                       

                                      I don't work for Qlik, am a self-trained developer who crashtrained himself on it back in 2013 (okay honors degree in finance says I'm reasonably smart too. )  I have no official certifications, but have been the primary QV developer at my company for a few years now.  About a hundred end users accessing QV dashboards I built directly for their random myriad needs, and some managers and directors receiving qv/nprinting reports at whatever intervals they wanted.

                                       

                                      We're still on the small business edition, QV 11.2 SR12, NPrinting 16 and I've singlehandedly automated 6-7 jobs out of existence and my team is the only one not growing as the company grows, because it is that scalable.  Even made a qlikview to analyze the user access logs and show how I saved a gazillion manhours year over year and got a nice bonus.

                                       

                                      The stuff paid for itself and my salary many times over now.  (Our company was 130 people, recently acquired by a 30k-size corporation and merged with 3 of their other acquisitions to make a new 3k-size company.  Parent company just acquired another 18k-size company, and I've had 4 bosses this year, watching people swirl around me our teams coalesce.  I'm on a BI team now and we all brought our applications from our legacy companies, and I think I have the most happy end users and the least technical skill of anyone in the group.

                                       

                                      So... don't knock it until you try it and it keeps you relevant through a storm of mergers and acquisitions.

                                       

                                      Note: I am holding off on upgrades to QV 12/NPrinting 17 while they smooth those out.  I have a thoroughly vetted environment I'm content to leave be until the early adopters finish vetting the new stuff.

                                        • Re: Logout button on Access Point (V10)
                                          David Clifton

                                          That's nice Steve. Sounds like you're well on your way. It also sounds like your in a small company which Qlikview will work well. But when you grow from 130 employees to 200,000 you will find that Qlikview won't scale to such a large enterprise. QV is an end user presentation tool which it is great at but not much more.It cannot keep up with demand, plain and simple.

                                           

                                          I have "tried it". Which is why we're moving to an SAP BI platform.

                                            • Re: Logout button on Access Point (V10)
                                              Steve Lord

                                              Eh, my brother's a data scientist with SAP and I've used SAP at a past company myself - it cost 23 million dollars to deploy there and we only took a handful of the modules to use with half our functions.  Currently I'm using a small business edition of Qlikview on a nice little 16gb ram machine for some tens of millions of records. (Though I am using some nice optimization tricks to go easy on our humble server.)   Biggest companies using Qlikview are somewhere in the top 20 on the Fortune 500 list and companies with the largest deployments need terabytes of ram on their servers - they're  using the enterprise edition.  Somewhere around here, you can see them arguing about hardware configurations needed to crunch their billions of records.  I don't know if anyone's Qlikview deployment cost 23 million dollars, QlikTech might know that one.

                                               

                                              Anyway, stuff is what you make of it!

                                                • Re: Logout button on Access Point (V10)
                                                  Steve Lord

                                                  Also sorry if I come off as snide, I'm not a client-facing person by any stretch of the imagination.  If you all did your cost-benefit analysis and had a robust decision-making model and such, I'm sure you'll come to what's best for your company and needs.  I'm sure if it comes down to Qlik missing a logout button versus SAP costing an extra $20M, the logout button won't be the deal breaker for Qlik.