7 Replies Latest reply: Mar 13, 2013 12:50 AM by Karthikeyan Subramaniam RSS

    Problem in CUSTOM user authorization

    Karthikeyan Subramaniam

      I wanted to connect my accesspoint with Custom user settings,


      I did the following changes in the QMC (QV 11.2).


      1. NTFS to DMS in authentication.


      2. Added custom users.


      3. Authentication is login, Type as CUSTOM user, Prefix as CUSTOM\ and Login as Default page.


      But having trouble in accessing accesspoint with desired user always ends with login failed error.


      Am i missing anything here.


      Kindly help.

        • Re: Problem in CUSTOM user authorization
          Karthikeyan Subramaniam

          The authentication actually runs against the NTLM, even though i put it as DMS and Custom.


          Please look at my windows security log,


          An account failed to log on.




                    Security ID:                    NULL SID

                    Account Name:                    -

                    Account Domain:                    -

                    Logon ID:                    0x0



          Logon Type:                              3



          Account For Which Logon Failed:

                    Security ID:                    NULL SID

                    Account Name:                    test

                    Account Domain:                    Custom



          Failure Information:

                    Failure Reason:                    Unknown user name or bad password.

                    Status:                              0xc000006d

                    Sub Status:                    0xc0000064



          Process Information:

                    Caller Process ID:          0x0

                    Caller Process Name:          -



          Network Information:

                    Workstation Name:          PC136428

                    Source Network Address:          fe80::4c99:3d91:5b25:35f

                    Source Port:                    56590



          Detailed Authentication Information:

                    Logon Process:                    NtLmSsp

                    Authentication Package:          NTLM

                    Transited Services:          -

                    Package Name (NTLM only):          -

                    Key Length:                    0



          This event is generated when a logon request fails. It is generated on the computer where access was attempted.



          The Subject fields indicate the account on the local system which requested the logon. This is most commonly a service such as the Server service, or a local process such as Winlogon.exe or Services.exe.



          The Logon Type field indicates the kind of logon that was requested. The most common types are 2 (interactive) and 3 (network).



          The Process Information fields indicate which account and process on the system requested the logon.



          The Network Information fields indicate where a remote logon request originated. Workstation name is not always available and may be left blank in some cases.



          The authentication information fields provide detailed information about this specific logon request.

                    - Transited services indicate which intermediate services have participated in this logon request.

                    - Package name indicates which sub-protocol was used among the NTLM protocols.

                    - Key length indicates the length of the generated session key. This will be 0 if no session key was requested.

          • Re: Problem in CUSTOM user authorization


            in addition to your settings, in QMC QVWebServer Authentication tab for type select 'Custom user'.

            In login form enter user name, without CUSTOM prefix.



            • Re: Problem in CUSTOM user authorization
              Dimitri Pietersz

              Do you have a QlikView Server Enterprise license or Small Busniess licence?


              Small Business licensed servers cannot run in DMS mode.

              • Re: Problem in CUSTOM user authorization
                Karthikeyan Subramaniam



                The document was very helpful. Disabling the windows authentication helped me to resolve the issue.


                Thanks a Lot.