Accesspoint on Mozilla firefox not working

[#1]

Hi All,

I access the accesspoint link http://10.16.2.17/qlikview/index.htm in mozilla . . . The link changes to http://10.16.2.17/qlikview/login2.htm

I enter the login credentials, same as the my windows credentials.

Then it prompts me for login credentials in the accesspoint again. . when i give the same credentials it says wrong id password. . . . snapshot is below

HELP . . .

The Accesspoint link works fine on IE and google chrome. .

Thanks . . . .

Regards,

Viraj

[SunilChauhan]

did you typed right use name and password??

did you try using DomainName\username

hope this helps

[#3]

I tried. . . did not work. . .

The browser asks credentials and logs me in . . but i get another credential window after that. . . which i have attached previously . . Happens only in mozilla . . .

The same credentials work in IE and google chrome. . . .

Regards,

Viraj

[SunilChauhan]

You can use Firefox, but only if you open the applications in AJAX. The IE Plugin (as the name implies) only works in Internet Explorer. Other than that, the procedure for accessing the AccessPoint is the same between Firefox and IE, with the possible exception that FF may require you to enter the login manually the first time.

[#5]

How does one open an application ín AJAX'?

[Miguel_Angel_Baeyens]

Hi,

Anytime you open a document NOT using QlikView Desktop or Internet Explorer plugin, the document is open in Ajax. By the way, what type of directory are you using? Active Directory with NTLM authentication? QMS with Custom Directory? Custom directory, by default, comes with the prefix so you only need to use USERNAME instead of DOMAIN\USERNAME.

Hope that helps.

Miguel

[#7]

I have the authentication type as Ntlm. . . not sure on active directory. . .

Where to check it?

And this a demo application I have made with no security/data reduction options. . .

I just want the client to see the application with my credentials. . . IN MOZILLA . .

thanks . . .

[Miguel_Angel_Baeyens]

Hi,

Can you open the document with the IE Plugin using the same username and password? Does it works in Internet Explorer opening the document as Full Browser Version (Ajax)?

Regards.

Miguel

[#9]

yes and yes . .

[Miguel_Angel_Baeyens]

Hi,

I've just tested it on Firefox running on Windows 7 and works just fine, prompting for username and password, then showing the AccessPoint. Check in the QMC, System, Setup, QlikView Webservers, Authentication tab on the right, Authentication: "Always", Type: NTLM, "Login Address": "Default Login Page".

Hope that helps.

Miguel