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hi
i get a "no connection" message when opening a document in the access point using ajax. My colleague gets the message "Server Error", showed below, and he uses IE plugin.
I included more tables in an existent document, (almost additional 100 million records) on the access point and it worked. I could open the document (it was slower).
Now suddenly i am becomming the indicated messages and cannot open any document in the access point, even smaller applications. I can still log in, see the doc overview screen, but when clicking on the application, the messages appear.
I need urgently help on this!
thanks
felipe
Hi,
You didn't give any indication of your system setup, so I am just throwing something out for you to try.
Go to C:\ProgramData\QlikTech\WebServer and edit the config.xml file. look for <QvsTimeout>60</QvsTimeout> and increase this value to 300 and see if that helps.
Bill
thanks Bill
we run QVS 11 and have 128 Gb RAM on the Server. I took away the application i just posted (5.8Gb but it is not the biggest, and the others run without problems) and restart the QV Services and it worked again.
I changed the file you said, but it asks me to save it as a .txt file. Is this fine? because the orignal file is .xml.
My QV IT suport is not here this week, and i am not sure if changing the extension of a configuration file will cause any problem´on the server
thanks
felipe
No, it has to be an xml file. Not being able to save it as a xml file means you don't have rights to edit it.
Bill
I have no adm rights, but we will update it. I forgot to mention that this is what i get from the log:
// WorkingSet: Virtual Memory is still beyond parameters - 101.495(89.593) GB
// WorkingSet: Virtual Memory is growing beyond parameters - 101.595(89.593) GB
is here the only solution to add RAM, besides trying to optimize applications? or can i do something else?
thanks
felipe