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I appear to have developed a small problem with one of my documents.
When opening Qlikview on my client PC, I was presented with a license error "Qlikview was unable to acquite valid license information for your license key. Please contact Qlikivew support for assistance". I could then only access Personal Edition.
I came to the conclusion that this was because all available user CALs had been allocated out to other people by the server. Removed one of assigned users from the list on the "Assigned Users" screen in the management console. This then allowed me to lease a license from the server and I thought my problem was then solved.
However, now when I re-open my document, my privileges appear to be significantly reduced in as much as I can't right click and select properties on any of my objects, I can't edit the script etc. It's as though I'm now just a user of the document as opposed to designer/developer.
How can I get my full access back?
Thanks for your replies!
Either you are:
Check it out.
Best,
Peter
Andy,
From your description it looks like your open an application on QV Server rather than directly (local or network). Or, there is a section access and you open it as a user.
Can you access "Document Properties"? If yes - can you see tab "Security"?
Hi Andy,
Did u have a named license? Those hace full rights on every document.
Cheers
Ok, thanks for all of the responses everyone. To clarify a few things.....
I am picking up what I'd refer to as a User CAL, which I believe to be a named user license.
The document does have Section Access being used to specify who can see what.
The document properties tab is "greyed" out on both my client PC or if I try and access the document on the Qlikview server, logged in as admin.
I'll continue trying things over the weekend to see if I can get it, but it will largely be a trial and error process. If anyone can suggest how to fix it in the meantime it would be much appreciated.
Thanks
You cannot have access to these properties if you access document on server, even if you use QV Desktop as a client. You need to open document directly:
A few tips to make the recovery easier:
Reading mostly between the lines, I'm guessing that you're not sure how to get into this document or what exactly is in the Section Access table. Best to figure that out first.
Edit: Good luck!
Peter