Why would "no access to document" error be logged when "Lost connection to server" error is displayed?

[#1]

This happens intermittently, so the fact it works sometimes indicates there isn't really an access issue.

Timeout settings have already been increased to 1 hour for session timeout and 10 minutes for Object Calculation time limit.

Things do seem to run a little slower when the issue happens, but it seems to time out within a minute or two...The last one I timed was around a minute, but a little longer (~ 1 minute 7 seconds)

I have been able to replicate the issue by clearing all filters (so using all data), and trying to open one of the detail tabs

Any suggestions are much appreciated!

[#2]

btw - the "no access to document" error is found in the QlikView server log around the time of the issue.

[#3]

Here are a couple of other notes on the issue:

This is occurring in our largest QlilkView application (about 25 MB uncompressed).

I am not encountering the error when applying filters to select smaller data sets to report on.

I've also submitted this issue to Qlik Support and will advise here if I obtain a solution from them.

[Bill_Britt]

Hi,

In the Web config.xml file try increasing  <QvsTimeout>60</QvsTimeout>

The file is located at C:\ProgramData\QlikTech\WebServer

Bill

[Anonymous]

Bill Britt,

What is the meaning of this QvsTimeout?  I don't see anything corresponding to it on QMC.

[Bill_Britt]

Hi

This setting helps when you are exporting large excel data or printing large documents  that takes a while for the QVS to processes.

Bill