Seeing Different numbers in a dashboard with different users accessing from different browsers (no section access in the dashboard)

[#1]

Hi, I need your help.

I'm seeing different numbers in a dashboard with different users accessing from different browsers. No section access is being implemented in the dashboard.

The issue disappears once we restart the browser and remove the caches from the browser. We've experienced this issue a couple of times and we want to figure out a way to avoid having to clean the caches to make sure we are getting the latest values from the dashboard.

Please let me know if you need additional information from my side.

Thanks!!

[#2]

Have you tried getting your users to "Clear Last Document State" from the Access Point entry ? (expand the view details info)

Also, perhaps try clearing the bookmarks from the server.

[ashfaq_haseeb]

Hi,

Have a look at attached image.

Click on remove last document state.

Even try by restarting QlikView Services
Regards

ASHFAQ