TAC 8.0.1 - Not able to download task execution logs

[IPF]

Hello All,

Recently I moved to TAC8 and the deploy is done via script in bulk mode.
Everything was fine.
The jobs were triggered externally by an orchestration tool. When I tried to download the log (Job Conductor > Display last execution details > download entire log ) I faced two weird behaviors:

1. As shown in the image below, there was already a last run time and when I tried to display last execution details I got the message "Task has not been executed yet) which is not the case.

2. As shown in the image below, there was also a scheduled run and I was able to access the execution details but I was not able to download the log file as it was disabled.

I noticed that I have to run the jobs manually at least once in order to be able to access the execution details and download the log file.

Am I missing something here? (As it would not be a good idea to run all migrated jobs manually)
Any help would be appreciated. 

BR.

[Xiaodi_Shi]

Hello,

You do see logs if you run the job? TAC configuration page? Maybe some of the paths configured doesn't exist?

To storage period for log files and enter how long the log files of all Jobs will be kept, in days, before they are removed. If this value is set to 0, there will be no limit on the storage period for log files.

https://help.talend.com/en-US/administration-center-user-guide/8.0/setting-up-job-conductor-paramete...

Hope it helps.

Best regards

Sabrina

[IPF]

Hello Sabrina,

Everything is set as it should and I still face the same issue (img below)

Is there any setup elsewhere?
BR. 

[Xiaodi_Shi]

Hello,

Could you try to clear the TAC cache and try to open TAC using the below steps:

To clear TAC's cache(Take Backup before clearing this below folders):

- Stop TAC

- Empty/clear the following 2 folders(Take Backup before clearing this below folders):
<TAC-Home>/apache-tomcat/temp
<TAC-Home>/apache-tomcat/work

-Start TAC

Those 2 folders are the cache folder so there is no issue if you clear them. Please make sure you take the backup of those 2 folders.

Once done please let me know if that helps you or not.

Best regards

Sabrina