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Hello community,
I installed and licensed Qlik Alerting successfully. Unfortunately I have not received the e-mail with the set password link yet. I tried with 'Recover Passwort' - no e-mail with set password link.
On the same machine is NPrinting as well. I used the equal e-mail configuration for Qlik Alerting as we use for NPrinting.
All services are up and running.
Furthermore during e-mail configuration I have not found any button with 'Test Connection'.
Do you have any ideas how to solve this topic? @Sunil_Kenth?
Thank you.
Best regards, Patrick
Hi Marc,
Just to clarify on this for other Community members. In order to receive an alert from Qlik Alerting you need to have a license allocated to the user (Standard or Broadcast) - no license = no alerts.
For testing the mail server configuration through Admin > Channels, there is no license required for this.
Regards,
Sunil
Thank you @Sunil_Kenth for the information.
I just wanted to mention this because it is/was not in the installation guide for setting up Qlik Alerting. I did not get any emails either and I found this setting when going through the admin part of Qlik Alerting.
When I added myself I got the alerts.
Marc