QlikView Task Error : System.Exception: Failed to ... - Qlik Community

qwebnm · ‎2022-11-02

QlikView Task Error appears.
I am analyzing the log, which part should I check?
May I know what is the cause?
For detailed log, please check the attached log file.

Please answer.
Thanks & Regards.

System.Exception: Failed to retrieve document list from the specified QVS || at QMSBackendCore.Service.ServiceImpl.<>c__DisplayClass287_0.<GetUserDocumentList>b__0() || at SolutionGlobal.Collections.ThreadSafeCache`2.CacheItem`1.GetObject() || at SolutionGlobal.Collections.ThreadSafeCache`2.Get(TKey key, Func`1 createObjectFunc) || at QMSBackendCore.Service.ServiceImpl.GetUserDocumentList(Guid qvsID) || at QMSBackendCore.Service.ServiceImpl.Diagnostics.UpdateQvsSettingsCache()
Error System.Exception: Failed to retrieve settings from QlikView Server. || at QMSBackendCore.Service.ServiceImpl.<>c__DisplayClass94_0.<UpdateQvsSettingsCache>b__0() || at SolutionGlobal.Collections.ThreadSafeCache`2.CacheItem`1.GetObject() || at SolutionGlobal.Collections.ThreadSafeCache`2.Get(TKey key, Func`1 createObjectFunc) || at QMSBackendCore.Service.ServiceImpl.UpdateQvsSettingsCache(Guid qvsID) || at QMSBackendCore.Service.ServiceImpl.Diagnostics.UpdateQvsSettingsCache()
Error System.Exception: Failed to retrieve settings from QlikView Server. || at QMSBackendCore.Service.ServiceImpl.<>c__DisplayClass94_0.<UpdateQvsSettingsCache>b__0() || at SolutionGlobal.Collections.ThreadSafeCache`2.CacheItem`1.GetObject() || at SolutionGlobal.Collections.ThreadSafeCache`2.Get(TKey key, Func`1 createObjectFunc) || at QMSBackendCore.Service.ServiceImpl.UpdateQvsSettingsCache(Guid qvsID) || at QMSBackendCore.Service.ServiceImpl.Diagnostics.UpdateQvsSettingsCache()
Error System.Exception: Failed to retrieve settings from QlikView Server. || at QMSBackendCore.Service.ServiceImpl.<>c__DisplayClass94_0.<UpdateQvsSettingsCache>b__0() || at SolutionGlobal.Collections.ThreadSafeCache`2.CacheItem`1.GetObject() || at SolutionGlobal.Collections.ThreadSafeCache`2.Get(TKey key, Func`1 createObjectFunc) || at QMSBackendCore.Service.ServiceImpl.UpdateQvsSettingsCache(Guid qvsID) || at QMSBackendCore.Service.ServiceImpl.Diagnostics.UpdateQvsSettingsCache()
Error System.Exception: Failed to retrieve settings from QlikView Server. || at QMSBackendCore.Service.ServiceImpl.<>c__DisplayClass94_0.<UpdateQvsSettingsCache>b__0() || at SolutionGlobal.Collections.ThreadSafeCache`2.CacheItem`1.GetObject() || at SolutionGlobal.Collections.ThreadSafeCache`2.Get(TKey key, Func`1 createObjectFunc) || at QMSBackendCore.Service.ServiceImpl.UpdateQvsSettingsCache(Guid qvsID) || at QMSBackendCore.Service.ServiceImpl.Diagnostics.UpdateQvsSettingsCache()
Error System.Exception: Failed to retrieve settings from QlikView Server. || at QMSBackendCore.Service.ServiceImpl.<>c__DisplayClass94_0.<UpdateQvsSettingsCache>b__0() || at SolutionGlobal.Collections.ThreadSafeCache`2.CacheItem`1.GetObject() || at SolutionGlobal.Collections.ThreadSafeCache`2.Get(TKey key, Func`1 createObjectFunc) || at QMSBackendCore.Service.ServiceImpl.UpdateQvsSettingsCache(Guid qvsID) || at QMSBackendCore.Service.ServiceImpl.Diagnostics.UpdateQvsSettingsCache()
Error System.Exception: Failed to retrieve settings from QlikView Server. || at QMSBackendCore.Service.ServiceImpl.<>c__DisplayClass94_0.<UpdateQvsSettingsCache>b__0() || at SolutionGlobal.Collections.ThreadSafeCache`2.CacheItem`1.GetObject() || at SolutionGlobal.Collections.ThreadSafeCache`2.Get(TKey key, Func`1 createObjectFunc) || at QMSBackendCore.Service.ServiceImpl.UpdateQvsSettingsCache(Guid qvsID) || at QMSBackendCore.Service.ServiceImpl.Diagnostics.UpdateQvsSettingsCache()
Error System.Exception: The communication with QlikView Server failed (TimedOut)! || at QlikTech.NetClient.QvClient.GetMessageDataFromSocket(Byte[] buffer) || at QlikTech.NetClient.QvClient.GetMessageSizeFromSocket() || at QlikTech.NetClient.QvClient.SendAndReceive(Byte[] request) || at QlikTech.NetClient.QvClient.Execute(Byte[] request) || at QlikTech.NetClient.QvClient.Execute(String request) || at Wrappers.QVSWrapper.CallFunction(String methodName, String iStartElement, String iStartAttribute, IXmlSerializable arguments, IXmlSerializable outpar, String& message, Byte[][] attachments) || at Wrappers.QVSWrapper.GetAdminDocList(eDocumentListType i_ListType) || at QMSBackendCore.Communication.QlikViewServer.GetAdminDocList(QlikViewServerResource qvsResource, eDocumentListType listType) || at QMSBackendCore.Service.ServiceImpl.<>c__DisplayClass287_0.<GetUserDocumentList>b__0() || at SolutionGlobal.Collections.ThreadSafeCache`2.CacheItem`1.GetObject() || at SolutionGlobal.Collections.ThreadSafeCache`2.Get(TKey key, Func`1 createObjectFunc) || at QMSBackendCore.Service.ServiceImpl.GetUserDocumentList(Guid qvsID) || at QMSBackendCore.Service.ServiceImpl.Diagnostics.UpdateQvsSettingsCache()
Error System.Exception: Failed to retrieve document list from the specified QVS || at QMSBackendCore.Service.ServiceImpl.<>c__DisplayClass287_0.<GetUserDocumentList>b__0() || at SolutionGlobal.Collections.ThreadSafeCache`2.CacheItem`1.GetObject() || at SolutionGlobal.Collections.ThreadSafeCache`2.Get(TKey key, Func`1 createObjectFunc) || at QMSBackendCore.Service.ServiceImpl.GetUserDocumentList(Guid qvsID) || at QMSBackendCore.Service.ServiceImpl.Diagnostics.UpdateQvsSettingsCache()
Error System.Exception: Failed to retrieve settings from QlikView Server. || at QMSBackendCore.Service.ServiceImpl.<>c__DisplayClass94_0.<UpdateQvsSettingsCache>b__0() || at SolutionGlobal.Collections.ThreadSafeCache`2.CacheItem`1.GetObject() || at SolutionGlobal.Collections.ThreadSafeCache`2.Get(TKey key, Func`1 createObjectFunc) || at QMSBackendCore.Service.ServiceImpl.UpdateQvsSettingsCache(Guid qvsID) || at QMSBackendCore.Service.ServiceImpl.Diagnostics.UpdateQvsSettingsCache()
Error System.Exception: Failed to retrieve settings from QlikView Server. || at QMSBackendCore.Service.ServiceImpl.<>c__DisplayClass94_0.<UpdateQvsSettingsCache>b__0() || at SolutionGlobal.Collections.ThreadSafeCache`2.CacheItem`1.GetObject() || at SolutionGlobal.Collections.ThreadSafeCache`2.Get(TKey key, Func`1 createObjectFunc) || at QMSBackendCore.Service.ServiceImpl.UpdateQvsSettingsCache(Guid qvsID) || at QMSBackendCore.Service.ServiceImpl.Diagnostics.UpdateQvsSettingsCache()
Error System.Exception: Failed to retrieve settings from QlikView Server. || at QMSBackendCore.Service.ServiceImpl.<>c__DisplayClass94_0.<UpdateQvsSettingsCache>b__0() || at SolutionGlobal.Collections.ThreadSafeCache`2.CacheItem`1.GetObject() || at SolutionGlobal.Collections.ThreadSafeCache`2.Get(TKey key, Func`1 createObjectFunc) || at QMSBackendCore.Service.ServiceImpl.UpdateQvsSettingsCache(Guid qvsID) || at QMSBackendCore.Service.ServiceImpl.Diagnostics.UpdateQvsSettingsCache()
Error System.Exception: Failed to retrieve settings from QlikView Server. || at QMSBackendCore.Service.ServiceImpl.<>c__DisplayClass94_0.<UpdateQvsSettingsCache>b__0() || at SolutionGlobal.Collections.ThreadSafeCache`2.CacheItem`1.GetObject() || at SolutionGlobal.Collections.ThreadSafeCache`2.Get(TKey key, Func`1 createObjectFunc) || at QMSBackendCore.Service.ServiceImpl.UpdateQvsSettingsCache(Guid qvsID) || at QMSBackendCore.Service.ServiceImpl.Diagnostics.UpdateQvsSettingsCache()
Error System.Exception: Failed to retrieve settings from QlikView Server. || at QMSBackendCore.Service.ServiceImpl.<>c__DisplayClass94_0.<UpdateQvsSettingsCache>b__0() || at SolutionGlobal.Collections.ThreadSafeCache`2.CacheItem`1.GetObject() || at SolutionGlobal.Collections.ThreadSafeCache`2.Get(TKey key, Func`1 createObjectFunc) || at QMSBackendCore.Service.ServiceImpl.UpdateQvsSettingsCache(Guid qvsID) || at QMSBackendCore.Service.ServiceImpl.Diagnostics.UpdateQvsSettingsCache()
Error System.Exception: Failed to retrieve settings from QlikView Server. || at QMSBackendCore.Service.ServiceImpl.<>c__DisplayClass94_0.<UpdateQvsSettingsCache>b__0() || at SolutionGlobal.Collections.ThreadSafeCache`2.CacheItem`1.GetObject() || at SolutionGlobal.Collections.ThreadSafeCache`2.Get(TKey key, Func`1 createObjectFunc) || at QMSBackendCore.Service.ServiceImpl.UpdateQvsSettingsCache(Guid qvsID) || at QMSBackendCore.Service.ServiceImpl.Diagnostics.UpdateQvsSettingsCache()
Error System.Exception: Failed to retrieve settings from QlikView Server. || at QMSBackendCore.Service.ServiceImpl.<>c__DisplayClass94_0.<UpdateQvsSettingsCache>b__0() || at SolutionGlobal.Collections.ThreadSafeCache`2.CacheItem`1.GetObject() || at SolutionGlobal.Collections.ThreadSafeCache`2.Get(TKey key, Func`1 createObjectFunc) || at QMSBackendCore.Service.ServiceImpl.UpdateQvsSettingsCache(Guid qvsID) || at QMSBackendCore.Service.ServiceImpl.Diagnostics.UpdateQvsSettingsCache()
Error System.Exception: Failed to retrieve settings from QlikView Server. || at QMSBackendCore.Service.ServiceImpl.<>c__DisplayClass94_0.<UpdateQvsSettingsCache>b__0() || at SolutionGlobal.Collections.ThreadSafeCache`2.CacheItem`1.GetObject() || at SolutionGlobal.Collections.ThreadSafeCache`2.Get(TKey key, Func`1 createObjectFunc) || at QMSBackendCore.Service.ServiceImpl.UpdateQvsSettingsCache(Guid qvsID) || at QMSBackendCore.Service.ServiceImpl.Diagnostics.UpdateQvsSettingsCache()

jacknick · ‎2023-11-20

I'm having a similar issue - anyone got any ideas please?

TcnCunha_M · ‎2023-11-20

Hi
try to restore your QVPR from a back up. Follow the steps below:

Navigate to C:\ProgramData\QlikTech\ManagementService\QVPR\Backups and select the .zip file that is the most recent properly working QVPR
Copy and paste the zip file to C:\ProgramData\QlikTech\ManagementService
Stop your QMS, QVS, and QDS services (make sure that no tasks are running and have completed)
Rename the C:\ProgramData\QlikTech\ManagementService\QVPR folder to C:\ProgramData\QlikTech\ManagementService\QVPR_OLD
Create a new QVPR folder in C:\ProgramData\QlikTech\ManagementService\
Unzip and extract the backup QVPR to the C:\ProgramData\QlikTech\ManagementService\QVPR directory, replacing the one you just renamed.
Restart your services and verify that the new mount locations are correct.

As you think, so shall you become.

QlikView Task Error : System.Exception: Failed to retrieve document list from the specified QVS.

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