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cardinalteam1
Contributor
Contributor

Received the alert related to

We recently started receiving the alert email related to below issue.

Failure rate increase on Web request service IIS app pool QlikView IIS on port 443

Check: Failure rate increase on Web request service IIS app pool QlikView IIS on port 443

1 impacted service

Web request service
IIS app pool QlikView IIS on port 443

Failure rate increase
20 requests/min impacted
by a failure rate increase to 8 %
Service method: All dynamic requests

 

We checked in the session, windows and event logs but didn't find any clue related to that pool error.

Can you please help us to provide insights to troubleshoot at our end.

 

Thanks

Labels (2)
1 Reply
Ray_Strother
Support
Support

Hello
1. What issue are you facing with the Qlikview Accesspoint when the alerts are created ?
2. How are users being affected?