In Qlik Sense, the animator cycles through the dimension values, and if looping is disabled, it will stop at the end, enabling the play button. However, when the animation ends, the last value is automatically selected. As a result, if the user clicks the play button again, the animation won't restart from the beginning unless the previous selection is cleared.
While this behavior is logically correct, end users may assume the play button has stopped working before realizing they need to clear the previous selection. To address this, I have provided a "Clear All" button, but this seems to create additional confusion.
How can we overcome this situation to improve the user experience?
In Qlik Sense, the animator cycles through the dimension values, and if looping is disabled, it will stop at the end, enabling the play button. However, when the animation ends, the last value is automatically selected. As a result, if the user clicks the play button again, the animation won't restart from the beginning unless the previous selection is cleared.
While this behavior is logically correct, end users may assume the play button has stopped working before realizing they need to clear the previous selection. To address this, I have provided a "Clear All" button, but this seems to create additional confusion.
How can we overcome this situation to improve the user experience?
Hello @fabdulazeez, It sounds like you're having quite a challenging time with this. To regain access to your US Bank account, here are a few steps to try:
Contact Support: Reach out to US Bank's customer service at for login assistance. Explain your situation and the distance issue. They might offer an alternative verification method.
Reset Password: Use the "Forgot username or password" option on US Bank's online banking portal or mobile app. Follow the prompts to reset your credentials.
Document Everything: Keep a detailed record of all your interactions with customer service. This can help expedite the process if you need to escalate the issue.
Visit Branch: Although inconvenient, visiting a US Bank branch might be necessary to resolve the issue.
I hope this helps, and you get your account access back soon!
Is there a way to detect the play and pause actions of the animator? The issue arises when the animator is paused, and a different selection is made. In this case, the slider resets to the start without reflecting the new selection. Additionally, if the user clicks the play button again, the animator won't resume until the selection for the animator field is cleared.
