Do not input private or sensitive data. View Qlik Privacy & Cookie Policy.
Skip to main content

Announcements
Join us to spark ideas for how to put the latest capabilities into action. Register here!
cancel
Showing results for 
Search instead for 
Did you mean: 
clarisa
Partner - Contributor II
Partner - Contributor II

Cannot open xlsx file format

Hello everyone,

I am trying to open a .xlsx file and I get the following error:

2023-05-24 15_09_51-GCT3013-01_EXP Data cleaning status tracker(1) _ Data load editor - Qlik Sense.png

After investigating further, I noticed that the file "xl/_rels/workbook.xml.rels" is present within the extracted contents of the file. 

2023-05-24 15_10_45-R__PROD_GEN3013_GCT3013-01-EXP_EDC_Report_TEST_GCT3013-01_cpt.zip_xl__rels_.png

Interestingly, when I manually perform a "save as" operation on the file, I am able to open it without any issues. However, this is not a sustainable solution for me as the file is downloaded and updated on a daily basis.

If any of you have encountered a similar problem or have insights that could potentially help me, I would greatly appreciate your assistance. Any advice, suggestions, or workarounds you can provide would be incredibly valuable to me.

Thanks in advance 🙂

Labels (1)
1 Solution

Accepted Solutions
marcus_sommer

The file-format of the file isn't close enough to specified standards of ooxml - at least within a more strict sense. This is probably caused from the source which isn't a desktop Excel else another tool with some variance by features or the age of the used libraries.

So the best would be to adjust the Export tool/routines or switching to another output-format, for example in csv. If this isn't possible there would be probably only workarounds like the mentioned "save as" - whereby such tasks could be automated by any macros.

View solution in original post

2 Replies
marcus_sommer

The file-format of the file isn't close enough to specified standards of ooxml - at least within a more strict sense. This is probably caused from the source which isn't a desktop Excel else another tool with some variance by features or the age of the used libraries.

So the best would be to adjust the Export tool/routines or switching to another output-format, for example in csv. If this isn't possible there would be probably only workarounds like the mentioned "save as" - whereby such tasks could be automated by any macros.

clarisa
Partner - Contributor II
Partner - Contributor II
Author

Thanks for you help, Marcus! As you pointed out, the file is not being generated in a desktop Excel application.
I think the message from Qlik was not clear enough, so I appreciate your clarification.