Download Script log from Hub

[khaoulaaa]

Hello,

We are running Qlik Sense August 2021 Patch 14, on a multi-node system (4 nodes). 

The issue we are having is the 'Download Script Log'  in Qlik Sense Hub from the "Manage reload tasks".

I can reload application and the  "Download Script log" button is enabled , but When I click on it nothing happens  and no error is displayed.

Any help please !

Thank You!

[Alan_Slaughter]

Hi maybe this will help find your script?

https://community.qlik.com/t5/Official-Support-Articles/How-to-find-the-Script-Reload-logs-in-Qlik-S...

https://community.qlik.com/t5/Official-Support-Articles/Guidance-on-how-to-conclude-if-the-issue-is-...

[Frank_S]

Check to ensure that you do not have any popup blocker enabled.

You may also try using a different browser in private / incognito mode as well.

(Google chrome has some lite pop up blocking as well that can be disabled. Or just try a different browser. If using google you can try changing the site settings for the QMC to 'allowed' for the pop ups and redirects permission.).

Kind regards...

[khaoulaaa]

Hello ,

Thank you for your help !

@Alan_Slaughter  I tested the SuperAdmin role and I have the issue.

@Frank_S  same thing for the browser settings.

When I inspect I can see the 404 error :

Perhaps an issue from the load Balancing rules ? or communication between consumer and central node ? 

Any ideas please ?

Thank you again !

[Frank_S · Accepted solution]

Hi @khaoulaaa 

Check this article. Give the 404 error (thank you for sharing that!) this might be resolved by inserting specific additional response headers as mentioned here.

https://community.qlik.com/t5/Official-Support-Articles/Mixed-Content-and-CORS-error-for-Access-Cont...

Kind regards...