Re: Export chart to PDF - Qlik Community

simone_c · ‎2016-01-18

Hi, I'm trying to export a simple bar chart to Pdf, but I'm getting the following error:

"An error occurred during export. Please try again"

I've tried to read the log, but I did'nt find any entry for this error

I think all is due to the security rules we implemented, and here is my question:

which are the "resource filters" involved while trying to export the chart as pdf?

Thanks for help.

Simone

Report Inappropriate Content · ‎2016-01-18

Can you post a screenshot? It happens with more than one browser?

Best regards,

Carlos

simone_c · ‎2016-01-19

Hi Carlos,

the error happens with more than one browser; I don't think it helps, but this is the error screenshot:

Thanks for help.

Simone

Report Inappropriate Content · ‎2016-01-20

Any errors in LOG?

Best Regards,

Carlos Silva

simone_c · ‎2016-01-21

No Carlos,

no entry in the log.

The problem is probably due to the unreachable port of the qlik printing service.

We are investigating further.

Simone

Report Inappropriate Content · ‎2016-01-21

Have you tried the same operation on the server? There you should have no problem with firewalls and similar..

Best regards,

Carlos

simone_c · ‎2016-01-22

Quick update: we found that the problem occours when is configured a Virtual Proxy with a prefix, and we try to access Qlik Sense through that virtual proxy.

@Carlos: the environment is on Qlik Sense Server.

I'll let you when we have news.

Simone

simone_c · ‎2016-01-22

The problem occours when the prefix in the Virtual Proxy contains capital letters.

In that case the qlik print service fail.

Changing the prefix solve the issue.

I hope it helps!

Simone

TomKogut · ‎2020-02-11

Hi All,

I'm getting the same problem. My Proxy Prefix field is empty.

Any ideias?

Thanks in advance.

joanaleao · ‎2020-04-29

Hello Tom,

Did you find a solution ?

Regards,

Joana