Export data/image error in single embedded in iframe

[FrankG]

Hi all!

We have embedded a single in an iframe, and are using a virtual proxy and tickets to authenticate. This is working fine, but recently we started getting an error when exporting any data or images from the single. This sends the user to the ‘Authentication module redirect URI’.

The audit proxy log shows this error:
Authentication required, redirecting client@myip to redirect_url

Now the strange thing is, we have an extension in use that does some custom export thing. This extension ends up downloading a pdf by calling window.open(result, '_blank'). After a user has done this, the bug is gone from his machine. After deleting the browser history (specifically 'site settings') the error is back.

The download ULR is fine, but qliksense says there is no authentication, so the browser must be blocking some part of the call.

Any clue would be appreciated!

[Chirantha · Accepted solution]

Hey Frank,

it sounds like the issue you’re experiencing may be related to the browser’s handling of third-party cookies. When you embed a Qlik Sense object in an iframe, the browser may block third-party cookies by default, which can prevent Qlik Sense from authenticating the user and cause issues with exporting data or images.